Terms of Reference:
Yearly Repair & Maintenance Service of Generators in different Plan International Bangladesh Offices.

Background of the Organization:

Founded over 78 years ago, Plan International is one of the oldest and largest children's development organizations in the world. Plan International plays an important role in mobilising children, communities and civil society organisations to claim the rights of children and achieve agreed upon local development priorities, towards a commitment to ensuring the wellbeing of children in support of the United Nations Convention on the Rights of the Child (UNCRC). Plan International is independent, with no religious, political or governmental affiliations, and with a vision of a world in which all children realize their full potential, in societies that respect people's rights and dignity.

Plan International works in 52 developing countries across Africa, Asia and the South America, and 21 countries raise funds to support these efforts. In 2015, Plan International worked with 84 million children in 85,280 communities. Plan International has stated Global Strategic Goal is to reach as many children as possible, particularly those who are excluded or marginalized, with high quality programs that deliver long-lasting benefits. Children are at the heart of everything we do.

Child Cantered Community Development (CCCD) is Plan International’s Child Rights approach in which children, families and communities are active and leading participants in their own development. Plan International adheres to a Child Protection Policy, and systems, to keep children safe. Additionally, Plan International’s Asia Regional Strategic Plan puts special emphasis on ensuring the rights of adolescents, with projects specifically targeting ASRHR. Accordingly, Plan International Bangladesh is working on creating safe, child- and adolescent-friendly environments, both internally and externally, where all children and youth will be respected, protected, empowered and active to enjoy their rights.  In practice, Plan International Bangladesh has implemented ASRHR projects in Barguna district, as part of a broader disaster response effort through the capacity building of GO and NGO partners, and other stakeholders.

In Bangladesh, a dramatic increase in child immunization has substantially improved the survival of children aged one to four, but neonatal and infant survival rates have not improved significantly; current rates stand at 68 and 57 per thousand live births, respectively. Child malnutrition remains a major concern with 36% underweight, 41% stunting and 16% wasting rate(s). Additionally, the maternal mortality rate is 194 per 100 thousand live births; institutional delivery is only 29%; and only 27% of mothers are receiving post-natal care.

Plan International Bangladesh will hire reputed, recognized and reliable Generator Service Company for ensuring proper service of Generators in different Plan International Bangladesh offices.

Objectives: 

Ensure proper repair & maintenance service of Generators in different Plan International Bangladesh offices.

Responsibilities of the Company and major requirement:

  1. Company will provide repair & maintenance service of all generators for a period of two years, in order to do so, it shall provide necessary manpower, tools & apparatus for proper service and maintenance of Generators at the following locations of Plan:
    1. Plan’s Country Office at House #-14, Road # 35, Gulshan-2, Dhaka-1212. 
    2. Rangpur Divisional Office, House# 272, GL Ray Road, Rangpur 5400.
    3. Barishal Divisional Office, Alekanda, Barishal
  2. Company will provide the routine maintenance of Generator every 3 months or 200 hours use for Plan’s Country Office and every four months or 200 hours use other mentioned offices, whichever comes first.
  3. Company will ensure routine maintenance of Generators and a log shall be maintained by company which should be duly signed by the concerned officials of both parties and should be submitted at the time of billing.
  4. In addition to the routine maintenance of Generators, company will comply with the Plan’s request within 2 (two) hours at Dhaka and 24 (twenty-four) hours outside Dhaka, in the event of any unusual failure of the Generators.
  5. In consultation with concerned Plan official company will fix timing/schedule for routine service and maintenance of the Generators.
  6. The company will provide a list of spare parts and accessories with estimate cost before servicing or maintenance to the concern offices.
  7. On completion of each service a report will be made on the unit giving details of maintenance carried out and any other work required to be done.
  8. The staff and representatives of company are expected to conduct themselves in accordance with Plan International Bangladesh Child Protection Policy.  Any violation/deviation in complying with Plan's Child Protection policy will not only result-in termination of the agreement but also Plan will initiate appropriate action in order to make good the damages/losses caused due to non-compliance of Plan’s Child Protection Policy. A copy of Plan’s Child Protection Policy is attached hereto as Appendix- B, which will be the part of this agreement.

      Terms of Reference (TOR) for the assignment can be downloaded from this link.

Submission of Proposal:

The technical and financial proposals should be submitted electronically to the email address: planbd.purchase@plan-international.org with an email title ‘Proposals for Repair & Maintenance Service of Generators in different Plan International Bangladesh Offices” as subject line in an MS Excel or PDF format through email along with agency profile.

Proposal submitted to any other email account or in hard copy will not be considered. Two different folders i.e. technical and financial should be submitted in one zip folder with a covering letter.

Submissions after the deadline 30th May 2022 before at 4:00 pm will be treated as disqualified. Two different folders i.e. technical and financial should be submitted in one zip folder with a covering letter addressing to Md. Enamul Haque, Supply & Procurement Specialist, Plan International Bangladesh.