Vacancy Announcement

Concern Worldwide is an international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. We believe in a world where no one lives in poverty, fear or oppression; where all have access to a decent standard of living and the opportunities and choices essential to a long, healthy and creative life; a world where everyone is treated with dignity and respect

Concern Worldwide, Bangladesh is looking for a suitable candidate for the following position:

Job Purpose:

The Human Resources Coordinator will have overall responsibility for ensuring high quality HR support and guidance to Concern employees, Head of HR and Country Management team on a variety of HR issues. Key priorities will include capacity development of Concern staff and partner staff, providing extensive support to partner assessment and technical support to partner organisation, organisational talent management, performance management, employee engagement and staff care/ wellbeing etc. S/he will support Head of HR and the Management to ensure efficiency of HR systems and work processes. This position is expected to provide strategic HR support in line with Country Strategic plan and organisational objectives.

The Human Resources Coordinator will work closely with the Head of HR, Dhaka and Coxsbazar HR team.

Main duties & responsibilities:

• Responsible for developing capacity development plan as per need analysis and organizational priority and executing staff development initiatives. Plan, coordinate and deliver the required trainings to staff as well as Partners organization independently
  
• Conduct partner assessment process for the Human Resources part and assist Head of HR to finalize the evaluation and preparing the action plan for partner organization.
  
• Visit field and PNGO office to ensure the standards of HR policy, procedure and systems as per partnership agreement and agreed joint action plan.
  
• Conduct Training Needs Assessment (TNA) and prepare training plan, annual training budget and work together with the HOHR for contributing effectively in achieving organizational goal
  
• Conduct training evaluation and writing training report incorporating pre-test and post-test results to demonstrate the immediate results of the training.
  
• Assist in reviewing the human resources management policies, practices and approaches that meet the needs and conditions of the organization; ensure implementation and consistent application of the policies and instructions
  
• Responsible for coordinating and managing HR related activities in close collaboration and coordination with SD, HOHR and HR team
  
• Ensuring high quality consultants are hired in a timely way ensuring compliance, based on needs, to bring new ideas to improve effectiveness of our work and increase our organisational understanding.
  
• Ensure effective induction programme for new employee on a regular basis
  
• Ensure Efficient and timely follow up and completion of Performance development review process
  
• Assist the HOHR and Finance team to prepare HR budget that includes staffing and L&D plan
  
• Ensure the organization’s insurance scheme in a professional and timely manner. Supporting in areas such as compensation and benefits; managing employee relations, conflict resolution, disciplinary etc.
  
• Ensure HRIS is functioning properly and up to date; ensuring integrity and confidentiality of all staff data and records.
  
• Maintain HR metrics, reports to track and analyse key HR data
  
• Ensure personal file for all employees are updated and maintained regularly
  
• Ensure all kinds of staff transitions are completed and documented in a timely manner
  
• Ensure consistent implementation of Human Resources policies and procedures across the organization and organization’s values and policy commitments, including accountability, equality and safeguarding, are reflected in assigned responsibilities and contribute to positive internal and external working relationships
  
• Coordinate HQ-led HR activities for all Concern offices
  
• Coordination and support to the emergency response team
  
• Ensure all employees have an understanding of Concern’s Code of Conduct and associated policies
  
• Ensuring enough measures are taken for safe-programming, safety at work and minimum risk of fraud, misconduct and other risk associated with human resources.
  
• Ensure all kinds of staff transitions are completed and documented in a timely and smooth manner
  
• Promoting organisational culture, which demonstrates equality, diversity, caring attitudes, professionalism and integrity towards all staff; and an open environment where staff feels safe, valued, respected and empowered.
  
• Ensuring staff wellbeing through best HR practices.
  
• Undertake other related duties as may reasonably be assigned by the Country Director or the line manager

Accountability
In line with Concern’s commitments under the Core Humanitarian Standard (CHS):

• Actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E);
  
• Work with relevant colleagues to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed;
  
• Work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities.

Key Requirements:

• Masters in Human Resources Management, Business Administration or any other Social Science subject with MBA, major in HRM/ Post-graduation Diploma in HRM.
  
• Minimum 05 years of proven experience in HR operations and strategic planning, preferably in a supervisory HR role. Extensive working experience in learning and development, partner assessment and support will be given preference.
  
• Experience of working for international and development oriented organisations.
  
• Have working experience and good knowledge of Rohingya refugee programmes
  
• Ability to work in a challenging environment, maintain a positive team dynamic, excellent interpersonal-skills/ ability to manage multicultural teams.
  
• Understanding of current best practices in HRM and Labor law.
  
• Fluency in English, both written and verbal as well as Bangla.
  
• Proficiency in HRIS and other HR software systems.

Key competencies:

• Managing yourself
  
• Individual Leadership
  
• Communicating and working with others
  
• Delivering result
  
• Planning and decision making
  
• Creativity and innovation
  
• Influence, advocacy and networking
  
• Flexibility and adaptability
  
• Integrity and confidentially

Job Description: Click here to download

Job Application Form: Click here to download

If you feel that your qualification and experience match our requirements, and you have a shared commitment to Concern’s values, please email the completed Job Application Form, with photograph, National ID and TIN Certificate to recruitment.bgd@concern.net.

Please mark the position applied in the email subject line.

Closing Date of Application: 10 February 2024

Candidates over 60 years of age are discouraged to apply.

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. Concern follows an equal opportunity policy and actively encourages diversity welcoming applications from all especially women and people living with disability and other diverse group. Concern promotes gender friendly work environment placing staff welfare and wellbeing at the core.

Safeguarding at Concern: Code of Conduct and its Associated Policies:

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.