Quality Assurance Manager

Our leading European organization is recruiting for an exciting position at our HQ, in the heart of Dhaka. This role includes a variety of responsibilities and multi-tasking, giving you the opportunity to gain exposure and an understanding of a leading multi-national company. The incumbent will have opportunities to expand his/her skill set within the company and reach other positions and aspirations through successful demonstration of performance, ability and the desire to learn and grow.

Job Context

The Quality Assurance Manager maintains effective quality assurance and control procedures with regard to product and material quality to ensure that the quality requirements of the customer are effectively met.

Job Responsibilities

  • Be actively involved in sampling and pre productions, liaise with merchandisers and vendors to do proper handover to ensure first time sample approval.
  • Ensure customer fit, quality, testing, measurement and fit requirements are met.
  • Maintain quality SOP and responsible for quality and technical related issues arising in production and timely solutions to ensure on time delivery and zero quality claims.
  • Review audit findings daily and find remedial actions and ensure shipments are within agreed quality parameters of the customer.
  • Review Laboratory testing report/s daily and identify failures and take remedial actions to resolve the issues and provide require guidance to factories and QA’s
  • Review daily issues occurring at the factories and work with the QA team to find quick solutions and give required guidance.
  • Conduct PP meetings with relevant persons and identify areas of improvement and provide required guidance to the QA and Merchandising teams.
  • Ensure that the QC style file are given on time and ensure accuracy and fulfillment of information. (Completeness of documents & formats)
  • Review monthly firewall report and ensure to find remedial actions for the factories in AMBER and RED categories and work with the Vendors on improvement plans.
  • Monitoring QA and QC performance monthly and report to GM-Quality and compliance.
  • Work with PPC to review weekly, monthly and quarterly plans and ensure optimize usage of cadre (QA/QC) and also ensure require cadre in place to manage work efficiently.
  • Go through technical risk assessments and educate QA team on actions to be taken in production to avoid any issues for bulk production.
  • Ensure that required test reports for Yarn / Fabric and trims are available in the QC files and work with the factories to ensure bulk production meets required standards agreed with Customers. E.g. AZO etc.
  • Ensure proper implementation of PPS comments and any special comments from the buyer in the size set stage. Do random audits to ensure that the PPS and Size Set comments are implemented in bulk production through first bulk review and understand gaps to ensure remedial actions are taken.
  • Work with the GM to provide required training to QA team to update / enhance their skills on technical, quality and operational capabilities.
  • Maintain and provide weekly, monthly and quarterly reports to the management via GM.
  • Hold monthly QA meetings along with GM to review QA team performance and take necessary actions for improvements and agree time and action plans.

Experience and Educational Requirements

  • Bachelors or master’s degree in Textile, relevant higher education on Quality Management.
  • Over 10 years Quality / Technical managerial experience in reputed manufacturing or buying office operations.
  • Handling top end customers, quick turnaround, high quality garments and different fabrics and for strict quality assurance and compliance standards.
  • First hand communication experience with customer technical teams, manufactures to get the job done as expected date and standards.
  • Manager level experience in Factory / Buying house / Retail brand experience, producing for reputed brands
  • Knowledge of all quality control and assurance techniques, fabric and garment performance, chemical and wear trial procedure, ergonomics, work place engineering, 5S and work simplifying techniques, AQL sampling and auditing skills, productivity improvement techniques, garment breakdowns, machines and their features, material handling systems and production systems, line balancing techniques, the different types of fabrics, yarn, dying, printing, embellishments and finishing techniques and handling methods.
  • Exposure and competency in all types of Knit garments with high embellishments, prints and washing.

Additional Job Requirements

  • Excellent leadership qualities, proven ability to motivate and bring out the best in people
  • Ability to interact professionally with diverse colleagues, clients, and customers culturally and linguistically
  • Ability to judge professional situations and relationships and represent the best interests of the company
  • Understanding of discretion and the importance of confidentiality
  • Ability to coordinate and lead senior project management
  • Strong people manager – proven feedback through reviews, surveys or similar measurement tools of management effectiveness
  • Strong interpersonal skills, ability to interact and build relationships work as a team
  • Should be well-groomed, smart and energetic
  • Strong presentation and delivery skills
  • Strong attention to detail and accuracy, aiming for perfection
  • Excellent written and verbal communication both in Bangla and English
  • IT proficiency - advance level skill is a MUST in MS Office package (Specially, PowerPoint, Excel, Word, and Outlook)
  • Should be proactive and dynamic, ability to work hard efficiently
  • Ability to multi task and remain organized, meet deadlines
  • Understanding of wider business areas – Strategy, HR, Finance, Innovation etc.

Remuneration & Benefits

  • Attractive remuneration is being offered for the position
  • Group life & Hospitalization insurance
  • Contributory Provident Fund
  • Office Transport Facility
  • Corporate mobile ceiling
  • Subsidized lunch facility at corporate Canteen
  • State of the art Passion Café
  • World class work environment

If you feel that your qualification and experience match our requirements, please send your CV along with the details of your current remuneration and salary expectations at careers@zxyinternational.com

(You must mention the position title in the subject line of your email)

If you are selected for interviews, we shall contact you

Application Deadline: Saturday, 21st September 2019

ZXY INTERNATIONAL