Job Title: Assistant Manager/Manager - Administration

Vacancy: 03

Wheaton International School Is Seeking A Detail-Oriented, Highly Organized Person To Join Its Administration Team. The Role Will Require Significant Cross-Functional Collaboration In Order To Achieve Highest Customer Satisfaction, Establishing Discipline And Bringing Efficiency In Day-To-Day Operation. As An Assistant Manager/Manager: Administration, You Will Serve As The Primary Point Of Contact For Our Clients. You Will Ensure Customer’s Needs Are Met, Their Questions Are Answered, and Their Overall Experience with Our School Remains Positive. Your Work Will Consist Of Communicating With Clients Via Face To Face/Via Phone/Email/Social Media or Any Other Platform. You Will Also Be Responsible for Planning and Managing Day-To-Day Administrative Works Or Any Other Disciplinary Functions To Ensure A Streamlined Business Operation of Wheaton International School.

Job Responsibilities

• Understand The Needs Of The Parents/Students And Provide Suggestion And Guide Them Through the Admission Process at Wheaton International School.
• Process Student Admission, Withdrawal, Progression, and Maintain Documentation of All Processes.
• Provide Telephonic Counseling To The Customers and Invite Them To Walk Into The Office For Counseling.
• Attend Parents/Other Stakeholders Face To Face/Via Phone/Email Enquiries/Social Media In A Timely And Professional Manner And Follow Up Enquiries, Requests Or Complaints To Provide Information And Assistance As Required.
• Ensure Proper Management of Guests, Security, Cleanliness and Disciple at Wheaton’s Office and Gather Feedback and Suggestions for Improvement.
• Manage & Monitor Disciplinary Functions, Security, Logistics, And Any Other Administrative Functions Of Company To Facilitate Day-To-Day Activities.
• Train, Schedule, And Supervise Front Office Staffs, Security Personnel To Maintain High Level Of Client Services and Satisfaction.
• Collaborate with Other Departments and Foster Effective Communication Between All the Stakeholders including Parents, Teachers, Staffs, and etc.
• Generate Innovative Ideas And Insights To Enhance Brand Communication Approach And Ensure All Contents Maintain Brand Voice, Style, And Consistency.
• Manage Wheaton’s Online Presence, Including Social Media Platforms, By Developing and Executing Content Calendars and Engagement Strategies.
• Assist the Principal and/or School Administrative Managers with Any Other Operational Procedures As Required.

Employment Status: Full-Time

Workplace

• Work at office

Educational Requirements

• BBA, MBA
• [IBA, Dhaka University, IBA, Jahangirnagar University, North South University ]students will get preference
• Skills Required: Education Counseling, Report Writing, Operations Management, Business Communication

Experience Requirements

• At least 7 year(s)
• The applicants should have experience in the following area(s):
  
  • Administration, Education Counseling, Office Management

Additional Requirements

• Age 35 to 40 years
• Both males and females are allowed to apply
• Excellent Verbal and Written Communication Skills in English and Bengali.
• Strong Knowledge of Academic Programs, Admission Processes, and Career Development.
• Proven Track Record of Successfully Managing Client Relationships and Delivering Exceptional Client Service.
• Excellent Counseling and Communication Skills, With Knowledge of Scholarships, Financial Aid, and Funding Options for Higher Education.

Job Location: Dhaka (Gulshan, Lalmatia)

Salary: Negotiable

Compensation & Other Benefits

• Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2(Yearly)

Please Use Subject Line "Application for Assistant Manager/Manager, Administration"

Send your CV to career@wheaton.edu.bd

Or Send Us Hard Copy With Cover Letter At The Following Address : Plot 5/7, Block B, Lalmatia, Dhaka 1207, Bangladesh

*Photograph must be enclosed with the resume.

Application Deadline : September 20, 2023