WaterAid is an international non-government organisation; determined to make clean water, decent toilets, and good hygiene a normal part of everyday life for everyone, everywhere.

To know more, please visit: www.wateraid.org/bd.

We are looking for a dynamic, passionate, and self-driven individual for the position of MIS & Learning Officer for our country office in Bangladesh.

Job purpose

The incumbent will support MERL team in ensuring proper data management through online systems and providing comprehensive technical support to partner organisations for smooth operation of data collection and reporting mechanism. This role is vital in developing and rolling out mWater based online data collection system to ensure clear and consistent data entry for activity and output monitoring. As a core member of the team, s/he will work to develop the capacity of partners` staffs with the highest quality standards.

Key responsibilities

  1. Play an active role to ensure all internal monitoring and evaluation (M&E) related online systems and databases including data flow are functional and supportive to regular monitoring and reporting needs of the organisation
  2. Coordinate with other in-house departments, relevant unit at WaterAid UK on issues related to Project Centre (global online platform)
  3. Provide technical support to relevant colleagues on matters related to upgradation or modification in the system
  4. Coordinate and implement rolling out plan related to change in existing online databases, and reporting format; and follow up on the progress
  5. Promote use of online database management platforms to conduct small surveys and build Partner NGO capacity on the use of those platforms
  6. Prepare dashboards, graphs and other related visuals using Power BI business analytic reporting tools
  7. Analyze system data for various reporting purpose as required and requested
  8. Share responsibilities with other colleagues in the team to deliver M&E related capacity building and operational guidance to partner NGOs on data entry, output monitoring and reporting progress using online system
  9. Support in donor reporting, organizational six-monthly and annual reporting, annual updates/planning and quarterly progress review
  10. Undertake field visits, as required, for monitoring data quality, data validation and subsequent system related trouble shooting
  11. Any other relevant task as and when required by the organisation and as assigned by the line manager

These responsibilities are subject to change upon review by the line manager from time to time.


Education: Masters/equivalent degree preferably in Computer Science/ Statistics/ MIS/ other relevant discipline.

Experience: At least 3 years demonstrated experiences in managing/assisting the MIS of reputed organisations preferably with INGOs, donor agencies or international organisations is required. For excellent academic attainment or graduation/post-graduation from abroad, experience may be relaxed. The person has to be individual player & need to take ownership for creative work.



  • Knowledge on software driven database systems including application of statistical tools and computer software
  • Ability to represent WaterAid at external forum with good presentation and communication skills Ability to work in Meta Business Manager and online analytics platforms
  • Functional skills on most of the common Microsoft programmes
  • Excellent Skills on Microsoft EXCEL, Access, power-BI, mWater and SPSS


  • Understanding of the issues related to water, sanitation and hygiene
  • Experience in capacity development and training

Competencies: Must be a team player with mutual trust and understanding in a mixed team, self-motivated, problem solver, demonstrates gender and cultural awareness, effective communicator, capable to work under extreme pressure, ability to prioritize works and meet deadlines. Ready to undertake extensive field visits as required.

Reportable to : Manager- Monitoring, Evaluation, Research and Learning (MERL)
Contract Tenure : 02 Years, Fixed Term
Workstation : Dhaka, Bangladesh
Working Hours : Full time (05 days in a week, minimum 37.5 hours per week)
Salary & Benefits : Monthly gross salary BDT 60000 with admissible benefits (Festival bonus, provident fund, gratuity, life insurance for self, health insurance scheme for self, spouse and children, cell phone allowances etc. as per policy)

How to apply?

If you are passionate to improve lives of the people in the transforming climate context, courageous to bring positive impact through your proficiencies, confident to meet organisationís expectations and fulfil the above-mentioned requirements please visit the following link and apply:

MIS & Learning Officer

Application deadline: 30 September 2023

Only short-listed candidates will be contacted. Candidates will have to be ready to go through an extensive selection process. Any lobbying will be considered as disqualification.

WaterAid is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. WaterAid is committed to ensure that wherever we work in the world there is no tolerance for the abuse of power, privilege or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind. The safeguarding of our beneficiaries, staff, volunteers, and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously. All staff and volunteers are required to share in this commitment through our Global Code of Conduct. Please visit https://www.wateraid.org/uk/safeguarding-at-wateraid.