Position: Pureit Careline Advisor

 

Vacancy: 20

Key Points

  • Be the voice of a trusted global water purifier brand
  • Build a strong customer service career
  • Work in a growth-driven team
  • Gain hands-on experience
  • Grow professionally
  • Skill development
  • Rewards
  • Great salary
  • Training

Job Description / Responsibility

  • Handle customer inquiries across channels
  • Resolve complaints & explain Pureit services
  • Process forms, maintain records & ensure customer satisfaction
  • Support junior reps and improve service processes

Employment Status: FullTime

Educational Requirements

  • Bachelor/Honors
  • Skills Required: Computer Literacy, Public Speaking, Communication, Problem Solving, Fluent in English Speaking, Sales target, Customer Service, Speaking Bangla (Fluent)

Experience Requirements

  • 1 to 3 year(s)
  • The applicants should have experience in the following business area(s): Telecommunication,IT Enabled Service,BPO/ Data Entry Firm,Call Center
  • Freshers are also encouraged to apply.

Additional Requirements

  • Age 23 to 30 years
  • Both males and females are allowed to apply
  • Be the friendly voice that builds long-term trust with customers
  • Take ownership of customer issues and ensure first-call resolution
  • Guide customers with expert advice on Pureit products & services
  • Handle service requests with speed, accuracy, and professionalism
  • Follow up proactively to ensure 100% customer satisfaction
  • Maintain precise records and contribute to continuous improvement
  • Support team targets and help drive service excellence
  • Act as a brand ambassador and represent Pureit with pride
  • Suggest improvements based on real customer feedback
  • Participate in training and skill-development programs

 

Job Location: Dhaka

Salary
  • Tk. 15000 (Monthly)
Compensation & Other Benefits
  • Performance bonus
  • Salary Review: Yearly
  • Festival Bonus: 2(Yearly)
  • Salary from 15000 up to 35,000 BDT/month based on experience
  • Incentives: Earn 20,000+ BDT/month
  • Career Growth & development opportunities
  • Inclusive hiring for local dialect speakers (Chittagong, Khulna, Sylhet)

 

Apply Procedure

Application Deadline : March 24, 2026

Voice Tech Solutions

Address : 89 Mohakhali C/A, 6th floor , Dhaka-1212

Business : Voice Tech Solutions is a dynamic BPO and technology-driven service provider specializing in customer experience, contact center solutions, and digital transformation. With a commitment to innovation and efficiency, we offer tailored voice, non-voice, and omnichannel support for businesses across various industries. Our expert team ensures seamless communication, operational excellence, and measurable results that drive growth and customer satisfaction. At Voice Tech Solutions, we combine cutting-edge technology with human expertise to deliver cost-effective, scalable, and reliable outsourcing solutions.