Universal College Bangladesh (UCBD), an educational initiative of the STS Group, is the first and only international higher education provider in Bangladesh, approved by the Ministry of Education. Situated in the heart of Dhaka, UCBD provides a state-of-the-art campus, offering students a world-class academic environment. As the nation’s premier transnational higher education provider, UCBD delivers globally recognized university programs, maintaining a strong market leadership position. It offers full degrees from the University of London under the academic direction of the London School of Economics, full degrees from the University of Central Lancashire, and pathway programs to Monash University in Australia and Malaysia. Additionally, UCBD provides international foundation programs, continuously introducing more offerings. In this dynamic environment, UCBD is seeking highly competent professionals.

• Make outbound calls to follow up on leads, registration status, and inquiries from prospective students.
  
• Answer incoming calls from prospective students, parents, and other stakeholders, addressing inquiries about the institution’s programs, admissions, fees, and policies.
  
• Generate leads by reaching out to prospective students and providing information on the institute’s offerings.
  
• Follow up on inquiries, ensuring that prospective students and parents receive all necessary information to proceed with their applications.
  
• Drive Walk-in to campus.
• Follow the company’s provided calling script to ensure consistency, and stay informed about program USPs, eligibility criteria, admission processes, and website FAQs or policies.
• Build and maintain positive relationships with prospective students and their families.
  
• Achieve individual targets and contribute to overall team goals.
  
• Keep accurate records of all interactions and analyze data for insights and improvements.
  
• Prepare and submit timely reports on performance, targets, and student inquiries.

Requirements

• Bachelor's degree with strong academic credentials.
• Previous experience in student counseling or engagement is preferred.
  
• Excellent communication skills in both English and Bangla.
  
• Strong interpersonal and persuasive communication abilities.
  
• Ability to work collaboratively in a team-oriented environment.

Application Procedure

Interested candidates are requested to submit their updated resume by 8 March 2025 to career@ucbd.edu.bd mentioning the position title in the subject line.

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