UNITED NATIONS HIGH COMMISSIONER FOR REFUGEES (UNHCR)

INTERNAL/EXTERNAL VACANCY ANNOUNCEMENT
Vacancy Notice No. VA/BGDCO/FTA/2022/008

Operational Context:

The incumbent will be based at the Inter-Sector Coordination Group (ISCG) Secretariat which was established in 2017 in Cox's Bazar to facilitate an effective, efficient, and coordinated humanitarian response to the needs of Rohingya refugees and affected host communities in Cox's Bazar District. Responsible for the following tasks:

• Take the lead in organizing and facilitating multi-agency donor missions to Cox’s Bazar and maintain a donor mission tracking system.
• Assist in dialogue with donors and embassies and provide accurate information by organizing regular briefings and bilateral meetings. Prepare reports as appropriate
• Develop and implement communications strategies for the Rohingya refugee response.
• Develop communications material including social media content on the Rohingya refugee response and ensure their timely dissemination
• Develop joint communications initiatives on key dates/ events related to the Rohingya refugee response.
• Systematically reviewing media impact results and other measurement tools.
• Take the lead in drafting of, media lines, press releases and articles, in consultation with broader communications group
• Assist with the coordination of the Communications Working Group, including maintaining agenda points and circulating minutes on a timely basis.
• Lead the coordination of the National Communications Working Group, including maintaining agenda points and circulating minutes on a timely basis.

The incumbent will report to the ISCG Senior External Relations Officer, who provides guidance on the applicable procedures. Advice may also be provided by relevant functional units at HQ. The incumbent may supervise some support staff. External contacts are predominantly with Partners, media, government embassies and other international organizations on matters of importance to the Organization.

The incumbent must possess strong interpersonal, diplomatic, and networking skills, political awareness, and a positive attitude towards partnerships. The incumbent must also bring task management and communications skills to the position.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties

• Stay abreast of the challenges posed by the political context, the UN and humanitarian reform, and institutional developments in the area of forced displacement and humanitarian operations.
• Assist in the planning of a consultative process with UNHCR colleagues (Programme, Protection, etc.) with external actors and partners, so as to develop and implement protection and assistance strategy, with clearly articulated objectives, timelines and outputs.
• Assist the implementation of a communications strategy that generates support for UNHCR s operations from external partners (e.g., the general public, governments, partners, the media, academia and persons of concern).
• Assist in the articulation of all issues pertaining to the needs of the populations of concern and the strategies in place to respond to their needs.
• Inform the UNHCR Country Team on the UNHCR priorities so as to ensure that they are given adequate weight in the publications and documentation of the UN Country Team.
• Assist in the dialogue with donors and embassies and provide accurate information by organizing regular briefings, bilateral meetings and missions. Prepare reports as appropriate.
• In accordance with the operational context and in close cooperation with headquarters, propose new and non-traditional funding sources, as appropriate, including private sector and humanitarian pooled/basket funds (e.g. Central Emergency Response Fund, Human Security Fund).
• Through a consultative process with headquarters, disseminate information on UNHCR’s global funding situation and mobilize additional funds to implement special projects aimed at enhancing the quality of protection for persons of concern in the country operation.
• Participate on behalf of the Representative and other supervisors in inter-agency cooperation and communication strategies, initiatives and tools.
• Support senior management in representing UNHCR in the UN Country Team and other UN coordination fora.
• Support, and participate in, local UN integrated missions, Inter-Agency Standing Committee, Emergency Relief Coordinator and Cluster communication strategies and initiatives.
• Assist in the management of information flows within the country operations by identifying priority matters, securing, analyzing and disseminating documentation and information to support country operations and corporate communication processes and priorities.
• Consolidate information on UNHCR’s country operations and identify appropriate messages for campaigns and appeals.
• Assist in the coordination of the drafting of, situation reports, briefing notes, background material, talking points, fact sheets, press releases and articles.
• Assist in the development of targeted communications strategies and media packages for situations and/or activities that require focused attention.
• Propose events and initiatives (e.g. commercial, cultural, political and sports) to promote the work of UNHCR and take action as appropriate.
• Support the management of media relations by, inter alia, responding to direct queries, publishing press releases and organizing regular briefings and visits to country operations.
• On behalf of the Representative, approve fundraising messages.
• On behalf of the Representative, approve any relevant expenditure for the implementation of fundraising activities.
• Propose which donors to approach and which operations or activities to prioritize for special fundraising appeals.
• Implement all aspects of a communications strategy.
• Approve budgets and expenditures for communications activities.
• Clear external relations/communication products and tools as appropriate.
• Represent UNHCR on behalf of senior management in fund-raising and communication priorities in inter-agency initiatives and fora.
• Perform other related duties as required.

Essential Minimum Qualifications and Experience:

Years of Experience / Degree Level
For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education

Political Sciences, Social Sciences, International Relations, Journalism, or other relevant field.

Relevant Job Experience

Essential- Experience in humanitarian operations in a field environment. Excellent knowledge of local institution, politics and culture.
Desirable- Good knowledge of UNHCR operations both at Headquarters and in the Field. Fund-raising and programming/programme management experience. Experience of working with social media.

Functional Skills

MS-Drafting, Documentation, Data Presentation
IT-Web Content Management
IT-Computer Literacy
MS-Translation
ER-Communications/media/digital/social media communicat. monitoring/analysis/presentation
ER-Inter-Agency External Relations

Language Requirements

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

Competency requirements:

Core Competencies

• Accountability
• Communication
• Organizational Awareness
• Teamwork & Collaboration
• Commitment to Continuous Learning
• Client & Result Orientation

Managerial Competencies

• Managing Performance
• Empowering and Building Trust
• Judgement and Decision Making
• Managing Resources

Cross-Functional Competencies

• Analytical Thinking
• Innovation and Creativity
• Political Awareness

Eligibility:

Candidates must be Bangladeshi Nationals.
Interested staff members should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS, UNHCR/AI/2020/1/Rev.2). If you have questions regarding your eligibility, you may also contact the HR Unit.

In line with the RALS, the below categories of candidates are eligible to apply for internally/externally advertised vacancies.

Group 1 candidates: Current NPO staff members holding an indefinite or fixed-term appointment are eligible to apply to advertised positions in the NPO category at their personal grade and one grade below or above, as Group 1 candidates.

External candidates: All other candidates are eligible to apply to positions in the NPO category as external candidates, including GS staff members holding a university degree and fulfilling eligibility requirements, regardless of grade or length of service, who may apply to any vacant NPO position in their country of assignment for which they qualify. External candidates must meet the essential minimum requirements of the position.

Remuneration:

A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org

Submission of Applications:

Interested candidates meeting the above requirements are requested to submit their applications online via UNHCR Bangladesh Job Portal https://bgdco.unhcr.org/Apps/jobportal/jobs. Candidates must comply with the below mandatory requirements. Non-compliance with any of the below points will immediately disqualify the candidacy of the applicant:

• Submit fully updated, completed, and signed Personal History Form (PHF/P11) and Supplementary forms in PDF format. P11 (PHF) should always be in PDF format, and in UNHCR template. Any other formats will not be accepted
• Submit your updated Fact Sheet with P-11 (applicable for internal applicants)
• When applying, interested candidates must clearly indicate the Position Title, Position Number and Vacancy Notice number in their application.

Only Shortlisted candidates will be contacted for the Assessment Exercises for the recruitment of the position, which may include Written/Technical tests and/or Interviews, as applicable for the recruitment of the position.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).

The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of full vaccination, independently of contract type and duration, unless the candidate is based in a location with documented lack of access to COVID-19 vaccines or as applicable.

UNHCR strongly encourages qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality, and culture. All applications will be treated with the strictest confidentiality.

UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behaviour and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO) at inspector@unhcr.org or through the online complain form at https://www.unhcr.org/php/complaints.php or by confidential fax: +41 22 739 73 80.

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