Logo of UNHCR 

DATE: 23 February 2021
CLOSING DATE AND TIME: 23 March 2021 – 14:00 Hrs.


The Office of the United Nations High Commissioner for Refugees (UNHCR) was established on December 14, 1950 by the United Nations General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It also has a mandate to help stateless people.

In more than six decades, the agency has helped tens of millions of people restart their lives. Today, a staff of some 6,600 people in more than 110 countries continues to help about 34 million persons. To help and protect some of the world’s most vulnerable people in so many places and types of environment, UNHCR must purchase goods and services worldwide. For further information on UNHCR, its mandate and operations, please see http://www.unhcr.org.


The Office of the United Nations High Commissioner for Refugees (UNHCR), Sub-Office, Cox’s Bazar, Bangladesh, invites qualified bidders to make a firm offer for the establishment of Frame Agreement(s) for the supply and delivery of original HP toner cartridges to UNHCR offices in Bangladesh, referred to hereinafter as “Goods”.

Exact requirements and technical specifications of the items for the Supply and delivery of original HP toner cartridge are detailed in Annex A of this document.

UNHCR may award Frame Agreement(s) with initial duration of one (1) year, potentially extendable for a further period of one (1) year, for supplying its operation in Bangladesh. The successful bidders will be requested to maintain their quoted prices for the duration of the Frame Agreement(s).

For the supply and delivery of original HP toner cartridges, UNHCR reserves the right to select one or multiple primary and back-up vendors by splitting the award. Only when the primary vendor(s) fail to deliver the required goods, will UNHCR address the requirements to the backup supplier(s).

Please note that figures have been stated in order to enable bidders to have an indication of the projected requirements. It does not represent a commitment that UNHCR will purchase the above quantity. Quantities may vary and will depend on the actual requirements and funds available regulated by issuance of individual Purchase Orders against the Frame Agreement. Other United Nations Agencies, Funds and Programs shall be entitled to the same prices and terms as those contained in the offers of the successful bidders and could form the basis for a Frame Agreement with other UN Agencies.

When a Frame Agreement is awarded, either party can terminate the agreement only upon 30
days (1 month) notice, in writing to the other party.
The initiation of conciliation or arbitral proceedings in accordance with article 18 “settlement of disputes” of the UNHCR General Conditions of Contracts for provision of Goods shall not be deemed to be a “cause” for or otherwise to be in itself a termination clause.

It is strongly recommended that this Invitation to Bid document and its annexes be read thoroughly. Failure to observe the procedures laid out therein may result in disqualification from the evaluation process.

Note: this document is not construed in any way as an offer to contract with your firm.

Sub-contracting: Please take careful note of Article 4 of the attached General Terms and Conditions of Contract (Annex D).



The following annexes form integral part of this Invitation to Bid:

Annex A: Technical Specifications and Technical Offer Form for the supply and delivery of original HP toner cartridges;

Annex B: Financial Offer Form;

Annex C: Vendor Registration Form;

Annex D: UNHCR General Conditions of Contracts for the Provision of Goods– July 2018 revision;

Annex E: UN Supplier Code of Conduct.

Click here to download the detail tender notice