Vacancy Notice No. VA/BGDCO/FTA/024/2019

Title of Post

Assistant WASH Officer


National Professional Officer (NPO), NOA

Post Number


Type of contract

Fixed-term Appointment  


Cox’s Bazaar, Bangladesh

Date of Issue

6 August 2019

The effective date of assignment

As soon as possible

Closing Date

24 August 2019

Organizational Setting and Work Relationships:

The position will support the UNHCR Country Operation, in coordination with the Government, to assess needs and coordinate the provision of WASH, in particular, hygiene promotion services to persons of concern to UNHCR. This will include coordination at site level with WASH partners in conjunction with the government authorities, and monitoring progress of hygiene promotion programme implementation to ensure that an adequate level of hygiene promotion service is provided at each site in accordance with the UNHCR WASH Manual and Technical Guidelines, and applicable UNHCR Standards and/or National Standards.

The position will assist in hygiene promotion activities planning and management as well as monitoring and evaluation at site level and report to the WASH Officer. The position would coordinate interventions with UNHCR’s implementing partners in line with WASH Sector. The incumbent will support capacity building activities and supervise at least one staff at general level. The position will receive ongoing support from the direct line manager) in understanding operational context, organizational culture, team dynamics, planning, monitoring and reporting as well as other targeted support as determined.


Accountability (key results that will be achieved)

  • UNHCR’s policies, standards and procedures relating to hygiene promotion are appropriately and coherently applied in the area of responsibility.
  • UNHCR country operation has sufficient support in hygiene promotion and thus better able to meet the needs of persons of concern.
  • Regular reports on hygiene promotion gaps and implementation through UNHCR reporting channels provided.
  • Menstrual Hygiene Management improved.
  • Hygiene promotion and capacity building intensified.
  • Environmental impact caused by refugees’ hygiene promotion activities in hosting areas reduced.

Responsibility (process and functions undertaken to achieve results)

  • At site level, enforce adherence to UNHCR minimum standards and assist in the delivery of hygiene promotion services for refugees and other persons of concern to meet the UNHCR standards and / or the national WASH standards, depending on the context.
  • At site level, coordinate the activities of WASH Partners, together with other UN agencies, governmental and non-governmental counterparts and local authorities to ensure delivery of hygiene promotion services to beneficiaries meet UNHCR standards of assistance, depending on the context.
  • Jointly with hygiene promotion staff of implementing partners and other hygiene promotion actors, update detailed needs and resource assessments and revise designs of SOP and plans as necessary, taking into account practical aspects of implementation, long-term sustainable solutions, and relevant soft skills’ specifications and guidelines.
  • Develop and continuously update hygiene promotion SOP to serve the refugees and other persons of concern, and if possible, also to the host communities.
  • Advise and assist the UNHCR programme staff on the development of hygiene promotion aspects of the programme including planning, budgeting and input to financial management of the programme.
  • Provide guidance and support to partners on all hygiene promotion and environment related issues, to ensure quality, cost-effectiveness, sustainability and impact soundness in their implementation and in accordance with UNHCR policies, standards and priorities.
  • Monitor the implementation of the ongoing hygiene promotion activities administered directly by UNHCR and its partners.
  • Report regularly on hygiene promotion activity implementation by all WASH partners, while maintaining accurate records of all relevant hygiene performance indicators.
  • Support preparation of monthly sectorial reports and submit material for preparation of periodic project monitoring reports as required by the office at country level.
  • Perform other related duties as required.

Authority (decisions made in executing responsibilities and to achieve results)

  • Represent UNHCR in implementation and monitoring of all hygiene promotion activities.
  • Enforce hygiene promotion standards, protocols and guidelines.
  • Request WASH sector partners for hygiene promotion SOPs, assessment, monitoring & evaluation documents associated with the hygiene promotion activities.

Minimum Qualifications:

Education & Professional Work Experience


Years of Experience / Degree Level

  • Undergraduate degree (equivalent of BA/BS) in Sociology, Social Work, Social Anthropology, Social Education and Counselling, Gender Studies, Behavioural Sciences, Public Health Engineering or related field with minimum Minimum 1 year of relevant experience in hygiene promotion.

Relevant Job Experience


  • Demonstrated experience in Programme Management, Operation Management Cycle and related processes. Knowledge of Results Based-Management. Computer skills (in MS office) including advanced Excel skills (pivot tables, data management, etc)


  • Completion of UNHCR Learning Programmes or specific training relevant to function of the position including Programme Management – Level 1. E-tutoring of PM1, Framework for Implementing with Partners Learning Programme. Experience in programme management training and capacity building activities.

Functional Skills

  • PG-Programme Management (project formulation, programme cycles and reporting standards)
  • PG-Results-Based Management
  • DM-Database Management
  • PG-Programme Analysis
  • IT-Computer Literacy

Language Requirements

  • Knowledge of English and/or UN working language of the duty station if not English.

Competency requirements:

Core Competencies:

  • Accountability
  • Communication
  • Organizational Awareness
  • Teamwork & Collaboration
  • Commitment to Continuous Learning
  • Client & Result Orientation

Managerial Competencies

  • Managing Performance
  • Judgement and Decision Making

Cross-Functional Competencies

  • Innovation and Creativity
  • Technological Awareness
  • Planning and Organizing

Desirable Qualifications & Competencies:

  • Good knowledge and experience of working with diverse stakeholders and vulnerable groups
  • Good knowledge and understanding of WASH standards for emergencies and refugee camps including UNHCR WASH Manual, SPHERE (e-SPHERE) and UNHCR Emergency Handbook technical guidelines and standards.
  • Knowledge and understanding of behavioural change, MHM, hygiene promotion/awareness raising strategies.
  • Knowledge and understanding of relationship between value of hygiene promotion/awareness raising and public health related concerns.
  • Knowledge and understanding of risk-based monitoring and evaluation, multi-criteria analysis and project management and control.
  • Excellent knowledge of Chittagonian and/or Rohingya language.


Internal candidates: Interested staff members should consult the Policy and Procedures on Assignments of Locally recruited Staff (IOM/49-FOM/50/2012 dated 15 June 2012). If you have questions regarding your eligibility, you may also contact the HR Unit.

An applicant who has internal status is a staff member holding an indefinite or fixed-term appointment in any duty station in the country. Former UNHCR General Service staff members, having held an indefinite or fixed-term appointment for an uninterrupted period of at least one year may apply for internally advertised vacancies at their previous grade or equivalent or one grade above, if the seniority requirements are met, for a period of two years following separation (if such criteria are not met, former staff members can still apply as external candidates).

External candidates: External candidates must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country. Completed and relevant university education can count as maximum 50% of the required years of work experience.

Candidates must be Bangladeshi nationals.

Internal staff members should consult the Policy and Procedures on Assignments of Locally recruited Staff (PPAL). If you have questions regarding eligibility, you may also contact the HR Unit


A competitive compensation and benefits package are offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org

Submission of Applications:

Interested candidates meeting the above requirements are requested to submit their applications with fully complete and signed Personal History Form and Supplementary Pages via online: UNHCR Bangladesh Job Portal www.unhcr.io/jobs.

Personal History Form not submitted in UNHCR format as well as not signed, incomplete and late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates may be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).

The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

UNHCR strongly encourages qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality, and culture. All applications will be treated with the strictest confidentiality. 

UNCHR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behaviour and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO).

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