Vacancy Notice No. VA/FTA/014/2019

Title of Post Protection Assistant Category/grade General Service, G4
Post Number 10031066 Type of contract Fixed-term Appointment
Location Cox’s Bazaar, Bangladesh Date of Issue 8 May 2019
The effective date of assignment As soon as possible Closing Date 21 May 2019

Operational Context:

The Protection Assistant normally reports to the Protection Officer or the Senior Protection Officer.  Depending on the structure of the Office, the position may also report to senior national staff. The incumbent provides functional and administrative support to the protection unit on protection related liaison, correspondence, monitoring, case management and reporting activities.  

The Protection Assistant also supports the protection unit in designing a comprehensive protection strategy and in providing quality, timely and effective protection responses to persons of concern. He/she may liaise externally with local authorities and partners on correspondence and/or protection issues as guided by the supervisor.

The Protection Assistant also facilitates the involvement of persons of concern with the Office in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners.  

Functional Statement:

Accountability (key results that will be achieved)

  1. The protection of populations of concern is met through the application of International and National Law, relevant UN/UNHCR protection standards and IASC principles.
  2. Protection activities are guided by the UNHCR country protection strategy.
  3. The participation of persons of concern is facilitated through supporting participatory, rights and community based approaches.

Responsibility (process and functions undertaken to achieve results)

  1. Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
  2. Observe and respect protection related Standard Operating Procedures (SOPs).
  3. Provide functional and administrative support in all protection related AGD based programming with implementing and operational partners.
  4. Provide functional and administrative support in implementing participatory approaches, needs assessments, monitoring, reporting and case management. 
  5. Support assessments on durable solutions through voluntary repatriation, local integration and where appropriate, resettlement.
  6. Facilitate liaison with competent authorities for the issuance of personal and other relevant documents.
  7. Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics for the protection unit/section.

Authority (decisions made in executing responsibilities and to achieve results)

  1. Select persons of concern for preliminary interviews and decide which relevant information to share.
  2. Enforce integrity in the delivery of protection services by local implementing partners. 

Essential Minimum Qualifications and Experience:

  1. Education: Completion of secondary school. Additional Training courses in protection related issues required.
  2. Job experience: relevant to the function: 2 years.
  3. Fluency in English and working knowledge of another relevant UN language or local language.

Desirable Qualifications and Experience:

  1. Knowledge of another official UN language(s) an asset.
  2. Good computer skills.

Required Cross Functional Competencies:

  1. Technological Awareness
  2. Political Awareness
  3. Stakeholder Management


Internal candidates: Interested staff members should consult the Policy and Procedures on Assignments of Locally recruited Staff (IOM/49-FOM/50/2012 dated 15 June 2012). If you have questions regarding your eligibility, you may also contact the HR Unit.

An applicant who has internal status is a staff member holding an indefinite or fixed-term appointment in any duty station in the country. Former UNHCR General Service staff members, having held an indefinite or fixed-term appointment for an uninterrupted period of at least one year may apply for internally advertised vacancies at their previous grade or equivalent or one grade above, if the seniority requirements are met, for a period of two years following separation (if such criteria are not met, former staff members can still apply as external candidates).

External candidates: External candidates must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country. Completed and relevant university education can count as maximum 50% of the required years of work experience.


A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org

Submission of Applications:

Interested candidates meeting the above requirements are requested to submit their applications with fully complete and signed Personal History Form and Supplementary Pages via online: UNHCR Bangladesh Job Portal www.unhcr.io/jobs.

Personal History Form not submitted in UNHCR format as well as not signed, incomplete and late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates may be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).

UNHCR strongly encourages qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality, and culture. All applications will be treated with the strictest confidentiality. 

UNCHR has a zero tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behaviour and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO).

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