Student Counsellor/Conversion Officer

Vacancy: 20

Student Counsellor/Conversion Officer for UK Management College

About UKMC

  • “UK Management College” is a Manchester, United Kingdom based college prides itself on providing quality education to students from diverse backgrounds. Our commitment to blended learning and access to education enables us to cater to the widest range of students - not only those who are in paid work but also the retired, those returning to education, registered carers, single parents, or just anyone who wishes to acquire education.With an emphasis on real-world issues, our students graduate job-ready with the skills to make tomorrow better. UKMC is proud to offer a growing network of campuses designed to support our diverse and dynamic student community. With established locations in Manchester, Derby, Newcastle, and Sunderland, we provide vibrant learning environments across the UKMC.

Role Purpose

  • Own the student recruitment funnel. You will engage prospective students by phone and digital channels, deliver persuasive consultations in excellent, handle objections, and guide applicants to enrollment at UKMC.

Work Conditions

  • Office-based in Green Rd, Dhaka, Bangladesh, full-time (40 hours/week)
  • Primary schedule aligned to UK working hours (9am -5pm); flexibility required
  • All tools, CRM access, and training provided

Key Responsibilities

  • Convert allocated leads into enrolments via calls/video calls, WhatsApp, email, and SMS follow-ups.
  • Deliver clear consultations on UKMC programmes, eligibility, admissions steps, fees/finance options, and timelines.
  • Hit daily/weekly KPIs (call volumes, contact rate, application starts, interviews passed, enrolments).
  • Manage a fast-moving pipeline in the CRM; log all interactions and outcomes accurately.
  • Proactively revive dormant leads, reduce drop-off, and recover cancellations/no-shows.
  • Share objections/market feedback to improve scripts and offers.
  • Collaborate with Marketing/Admissions for seamless lead-to-enrolment handover.
  • Comply with data protection, ethical recruitment, and UKMC policies.

Success Metrics (KPIs)

  • Call/connection targets & average talk time
  • Show-up rate for interviews/PFF
  • Enrolment conversion rate & revenue per agent
  • CRM hygiene and SLA adherence

Employment Status: FullTime

Workplace

  • Work at office

Educational Requirements

  • Bachelor/Honors

Skills Required: Student Counseling, Career Counseling, Good English proficiency, Negotiation and Convincing Skill

Experience Requirements

  • At least 2 year(s)
  • The applicants should have experience in the following business area(s):
    • Training Institutes,Consulting Firms,Immigration and Education Consultancy Service,Immigration/Visa Processing

Additional Requirements

  • Age 20 to 45 years
  • Both males and females are allowed to apply
  • IELTS/Equivalent 7 Band English Proficiency.

Requirements (Must-Have)

  • Fluent English with outstanding spoken communication and clear accent neutrality.
  • IELTS minimum Band 7 (or equivalent).
  • 3+ years’ experience in sales and/or call centre roles (target-driven).
  • Proven record of meeting/exceeding strict KPIs and conversion targets.
  • Strong discovery, objection handling, and closing skills.
  • Solid CRM discipline; proficient with phone, email, and WhatsApp.
  • Availability to work British time zone; flexibility for schedule changes.
  • Professionalism, resilience, and a growth mindset.

Nice to Have

  • Proficiency with HubSpot CRM (or similar) is a plus.
  • Experience in education recruitment or international student advisory.
  • Familiarity with UK higher education admissions.
  • Multichannel sales experience (inbound/outbound, retargeting).

Job Location

  • Dhaka

Salary

  • Tk. 50000 - 100000 (Monthly)

Compensation & Other Benefits

  • Performance bonus
  • Salary Review: Half yearly
  • Festival Bonus: 2(Yearly)
  • You will be eligible to claim performance bonus for per successfull conversion in addition to the basic salary.
  • What We Offer Competitive base + uncapped bonuses per conversion Structured training, scripts, and ongoing coaching Career growth in a fast-expanding international education brand Supportive, performance-focused culture

Apply Procedure

How to Apply Send your CV, IELTS (or equivalent) proof, and a 60-90 second English voice note introducing yourself and summarising your top sales achievement to: alina.nabeel@ukmc.ac.uk Subject line: "Student Counsellor/Conversion Officer (BD) - Your Name." Equal Opportunities: Commitment to fostering an inclusive and supportive environment for all students and staff members, respecting diversity and promoting equal opportunity in all activities.

OR

Application Deadline: November 15, 2025

UKMC is British Educational Institution

Web: https://ukmc.ac.uk/

LinkedIn: https://www.linkedin.com/company/uk-management-college/?viewAsMember=true

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