About Company:
Swosti [a Bdjobs.com sister concern] is a leading software development organization, currently focusing on Micro-finance application development for MFIs, Credit Cooperatives and Multi-Purposes in Bangladesh.
Please visit us at: Web: https://swosti.net; Facebook/Swosti.net; YouTube: SwostiWorld; or
LinkedIn: Company/Swosti-Limited to learn more.
Position |
Operations & Customer Support Executive |
Position/Job Context:
- This is a focal position representing the company before the outsiders.
- You will work with operational activities, customer support & training and customer queries and liaison between Customer & Operations/Software team, software testing etc.
Educational Requirement:
- Graduation / Masters in Business/Commerce/Marketing/ Finance/Accounting only.
- Science in HSC/SSC will also be good.
Job Description / Responsibility
- Address customer queries modestly and ensure customer satisfaction at all level.
- Explore & meet new customers in existing or new region(s).
- Explain the services and their benefits to customers for maximizing the use of software.
- Demonstrate Software product and make presentation by explaining services & benefits to new & existing clients
- Answer to customer queries modestly whenever there is a customer call.
Qualification Requirements
- Excellent interpersonal, communication and convincing skill.
- Sound Accounting knowledge, as we are working with accounting based software.
- Writing skill especially in English will be an added advantage.
- Bangla Typing skill.
- Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.
Salary & Other Benefits
- Salary is negotiable
- Yearly two (02) festival bonuses.
- Performance based yearly salary revision.
- Activity based numerous operational & Sales Incentives if you can generate Sales Lead from your relationship
- Daily refreshment facility and lunch benefits.
Special Instruction
- You must possess your own Android Mobile phone & use official SIM for client communication.
Apply Instruction:
or,
Send your Application with CV to ‘swosti247@gmail.com’. Please mention the position you applied for and preferred job location in the Subject field of your email.
Application Deadline: 30 November 2024. |