About Company:
Swosti [www.swosti.net] is a leading software development organization, currently focusing on Micro-finance Software applications for different MFIs and Credit Cooperatives in Bangladesh. It is a sister concern of Bdjobs.com Ltd.
Please visit us at: Web: https://swosti.net; Facebook/Swosti.net; YouTube/SwostiWorld;
linkedin.com/company/swosti-limited to learn more.
Position |
Operations & Customer Support Executive |
Job Context:
- This is a focal position representing the company before the outsiders including existing and future clients.
- You will work with operational activities, customer support & training and customer queries and liaison between Customer & Operations/Software team.
Educational Requirement:
- Graduation / Masters in Business/Commerce/Marketing/ Finance/Accounting only.
- Science in HSC/SSC will also be good.
Job Description / Responsibility
- Address customer queries modestly and ensure customer satisfaction at all level.
- Explore & meet new customers in existing or new region(s).
- Explain the services and their benefits to customers for maximizing the use of software.
- Demonstrate Software product and make presentation by explaining services & benefits to new & existing clients.
- Answer to customer queries modestly whenever there is a customer call.
Qualification Requirements
- Excellent interpersonal, communication and convincing skill.
- Sound Accounting knowledge, as we are working with accounting based software.
- Writing skill especially in English will be an added advantage.
- Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.
Experience: Not essential for a capable candidate.
Salary & Other Benefits
- Salary is negotiable
- Yearly two (02) festival bonuses.
- Performance based yearly salary revision.
- Activity based numerous operational & Sales Incentives if you can generate Sales Lead from your relationship
- Profit Sharing
- Daily refreshment facility and lunch benefits.
Apply Procedure:
Or,
Please send your Application along with CV mentioning the position applied for in the subject line to ‘swosti247@gmail.com’.
Application Deadline: 25 March 2024. |