Request for Expression of Interest
GOVERNMENT OF THE PEOPLE’S REPUBLIC OF BANGLADESH
1. Ministry/Division Ministry of  Defence
2. Agency Survey of Bangladesh (SOB)
3. Procuring Entity Name Surveyor General of Bangladesh
4. Procuring Entity District Dhaka, Bangladesh
5. Expression of interest for Selection of Consulting Firm (National) 
6. EOI Ref No. 23.08.0000.006.32.028.18-1441
7. Date 03 August 2022
8. Procurement Method Quality and Cost Based Selection (QCBS)
9. Budget and Source of Funds GoB
10. Development Partners ( if applicable) None
11. Project / Programme Code ( if applicable) None
12. Project / Programme Name ( if applicable) Revenue Fund
13. EOI Closing Date and Time 25 August 2022 at 11:00 a.m.
14. Brief Description of Assignment:
Procuring services from Maintenance Engineer-1 Person and Technician-1 Person through a Consulting Firm:
  1. Hardware, Network and General Software maintenance will be included to the service.
  2. Smooth running of existing network (both LAN and WAN) to be confirmed by the service provider.
  3. Presence of 01 (one) Engineer and 01 (one) Technician at Tejgaon/Mirpur in office time (holiday and after office time if required.) will be mandatory.
  4. Qualification of Maintenance Engineer: Minimum BSc in CSC or related discipline. Must have related skill and experience.
  5. Qualification of Technician: Minimum HSC or equivalent. Must have related skill and experience.
  6. Necessary spare parts initially will be provided by the service provider with the consent of the client (SOB) and then paid by period bills.
  7. Service provider will propose prices of common spare parts along with the tender.
  8. Contract agreement may terminate by any party before minimum 03 (three) months by written notice.
  9. Weekly and monthly report by the engineer should be regularly submitted to both SoB and Service provider.
  10. If the regular Maintenance engineer fails to solve any problem within 48 hours, service provider will solve the issue by special advanced engineer without any extra payment.
  1. Scope of Service to maintain:
    1. Workstation = 250 appx.
    2. Desktop computers = 250 appx.
    3. Printer = 50 appx.
    4. Laptop = 100 appx.
    5. Scanner = 50 appx.
    6. Sound System
    7. Internet and Intranet
    8. Radio-link Connectivity between two offices
  2. Ensure technical support to PC users
  3. Ensure smooth operation on PC & LAN
  4. Protect data in internal and external computing systems from Viruses or from un authorized users.
  5. Ensure systems and database backups, archiving and disaster recovery and provide expert support when necessary
  6. Maintain LAN and Internet connectivity products (Hub, Switches, Routers and Firewalls) and their installation and configuration
  7. Impart training to SoB officials to develop their skills and capabilities.
  8. Engage in regular network troubleshooting Activities and resolve network connectivity issues.
  9. Ensure security and efficiency of IT infrastructure.
  10. Undertake any task and duties, as may be required from time to time.
  11. Providing suggestions for procuring best IT Devices and accessories
  12. Ensuring functionality of entire Server-based mapping environment.
15. Experience, Resources and Delivery Capacity Req’d:
  1. Service provider Firm should have minimum 03 (three) years’ experience of providing similar services.
  2. Service provider Firm should have available resource Persons.
  3. Service provider Firm should have delivery capacity to provide Maintenance Engineer-1 Person and Technician-1 Person.
16. Other Details (if applicable) :
  1. The Maintenance Engineer and Technician should have minimum 3 (three) years working experience in the related field.
  2. Age not exceeding 45 (Forty five) years.
  3. Fluency in speaking and writing English is preferred for Maintenance Engineer
  4. The Maintenance Engineer may have the capability of imparting training of SOB personnel in the relevant field.
  5. The services are likely to commence on 01-10-2022 and shall be completed on 30-09-2023. The services may be renewed for 01 (one) year by Surveyor General of Bangladesh based on the consultant’s performance, requirement of consultancy services and availability of fund.
17. Name of Official Inviting EOI Md. Mustafijur Rahman
18. Designation of the Official EOI Deputy Director (Admin)(A.D.)
19. Address of the Official Inviting EOI Survey of Bangladesh, 29, Shahid Tajuddin Ahmed Saranee, Tejgaon, Dhaka-1208.
20. Contact Details of official inviting EOI Telephone No. +880-2-8170393,Fax: +880-2-9117463 E - mail: info@sob.gov.bd, dd_a@sob.gov.bd, Website:  http://www.sob.gov.bd
21. The Client reserves the right to reject all EOI’s

(মোঃ মোস্তাফিজুর রহমান)       
উপ-পরিচালক (প্রশাসন) (অ:দা:)
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