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Director – Human Resources and Safeguarding
Save the Children International (SCI) invites applications for the above-mentioned position. Qualified female candidates are strongly encouraged to apply.
Candidates will be assessed on a rolling basis given the urgency to fill the position.
The Opportunity
The Director in his/her capacity is responsible for the day to day management of Human resource management, strategic HR and staff talent development, HRIS and Compensation management as well safeguarding of the Country Office in Bangladesh and its related direction, supervision, capacity-building and evaluation of staff. S/he will also be responsible for ensuring that the SCI minimum operating standards and quality framework are being met for HR as well to lead the implementation Save the Children strategic ambition around People and culture including DEI in Bangladesh Country Office.
The Director of HR also shares in the overall responsibility for the direction and coordination of the Country Office as part of the Country Office Senior Management Team.
The role holder will ensure the provision of quality HR services and safeguarding to a team of over 800 staff across country. The role holder is expected to work as a business partner to the Country Director and SMT, support the SMT in the roll out of key transformational projects and to ensure quality performance of HR and Safeguarding teams in all aspects of their work. The role holder is also expected to work in collaboration with Save the Children’s Asia Regional Office, SCI Center and other functional within the Bangladesh Country Office.
KEY AREAS OF ACCOUNTABILITY:
A. AS A MEMBER OF THE SENIOR MANAGEMENT TEAM:
- Demonstrate behaviours that are consistent with Save the Children’s Mission, Vision and Values and ensure their broader application by staff across the programme.
- Contribute and shared leadership in development and implementation of Country Strategic plans as building blocks to achieve Save the Children’s 2030 breakthroughs.
- Contribute to a conducive and productive work environment in a way that promotes accountability and high performance, encourages an open, respect and inclusive team culture of learning, creativity, and innovation, and frees up our teams to deliver impact for children.
- Help to attract and retain diversified talents and design and implement a coherent organizational structure to deliver save the children’s ambition for children.
- Help establish, maintain, and improve active and regular working relationships with humanitarian and development donors, host government authorities, partner agencies, and other NGO actors
- Ensure the Bangladesh Country Office complies with relevant Save the Children policies and standards , to conduct effective risk management and provide high-standard assurance for country office operations.
B. STRATEGIC HUMAN RESOURCES PLANNING
- Responsible for conceptualization, design and management of staffing strategies to ensure that the organisation acquires and retains a qualified workforce capable of meeting current organisational challenges in both development and emergency contexts
- Work closely with the programme departments to ensure that adequate HR inputs are provided and incorporated during development and implementation of all projects/programmes.
- Ensure appropriate job descriptions for critical and senior positions are developed and reflect Save the Children’s dual mandate
- Ensure hiring practices are fair, equitable and consistent and comply with local regulations, conduct ongoing analysis to determine organizational staffing profile
- Prepare/participate in long range people forecasting & HR planning for the organization
- With inputs from senior managers, assess competencies and skills in light of changing context and content of job holders and advise Country Director
- Prepare terms and conditions of employment and issue all employment and consultancy contracts for Country Directors approval in compliance with Bangladesh Labour Laws (when required) and any other relevant Member guidelines
- Ensure appropriate and adequate emergency HR procedures are detailed in the Country Office Emergency Preparedness Plan in order to enable rapid scale up, and that all HR staff members understand and are able to perform their roles in an emergency.
C. HUMAN RESOURCES MANAGEMENT
- Overall management and design of competitive and appropriate compensation and benefit policies for all employees, including short term and/or contract employees in emergencies
- Conduct compensation reviews, compute Cost of Living Allowance, formulate and implement employee benefit schemes and insurance packages and review periodically to bring in best practices
- Ensure that the compensation and benefit policies are cost effective, competitive, and equitable and are implemented effectively.
- Ensure maintenance of updated information on staff salaries, allowances and income-tax calculations and ensuring compliance with current laws and regulations in close collaboration with the Director Finance and other SMT members
- Ensure the required level of HR support to all field offices.
- Institute and manage an appropriate Performance Management and Succession Planning system to ensure that the organization has a ready supply of staff with the requisite skills and competencies.
- Take a lead in implementing the performance management system in alignment with the organizational goals
- Design development tools for improving employees’ efficiency and skills on the basis of individual development action plan
- Facilitate the HR aspects (such as deployment mechanisms) of the Country Office’s Emergency Response Team
- Provide necessary HR support for incoming surge capacity during emergencies, working closely with Regional and Head Office HR
D. HUMAN RESOURCE POLICY
- Responsible for development, management and effective communication of Save the Children’s human resources employee policies and procedures.
- Plan, develop and implement personnel policies and procedures in accordance with the organisation’s goals and statutory requirements
- Ensure that HR policies reflect a workplace free of discrimination and incorporate gender and diversity values of Save the Children
- Resolve all issues that arise pertaining to personnel administration.
- Prepare medical contingency plans and policies for staff and supervise HR administrator in maintaining personnel files for staff and all HR related documents
E. HR DEVELOPMENT & EMOPLYEE RELATONS
- Manage the overall Employee Relations and Staff Retention for the organization.
- Set the tone in terms of a positive management culture and ethics and facilitate their institutionalisation at all levels, and ensures good teamwork within all field offices and the country office, as well as with other Member staff visiting or being deployed to the Country Office, including within emergency responses.
- Provide assistance and guidance to senior management staff to identify trends in employee relations issues and work with them to rectify issues.
- Work closely with SMT and other management staff to manage and coordinate grievance management and disciplinary proceedings involving any staff member and recommend appropriate action to resolve disputes.
- Advise Country Director on appropriate actions for prevention and response to any legal issue arising out of Save the Children’s work or employment, coordinate actions with legal counsel
- Provide guidance in formulating organization level staff development initiatives so that Save the Children Bangladesh has staff with the necessary skills and competencies
- Provide guidance to Programme functions in finalizing plans for capacity building of staff and formulating the annual training calendar
- Work with other Save the Children partners to explore opportunities for cross visits, temporary duty assignments and learning opportunities.
- Provide support to Programme plans and assessments for capacity building of partners, including partners' HR planning, skills assessments and HR policies
- Ensure induction for all new Save the Children staff and support line managers to carry out induction sessions
- Ensures outgoing staff go through a proper exit interview in order to gain feedback and insights on Save the Children’s programme, organizational processes and system
SAFEGUARDING
- Supervise the Head of Safeguarding to provide overall leadership and oversight to the implementation of the Safeguarding plan, policies and allocate appropriate resource for Safeguarding
- Ensures that all of Save the Children work in Bangladesh is up to expected safeguarding standards and ensures strong support to partners in implementing the safeguarding standard and relevant laws.
- Oversees Safeguarding cases and ensures that Safeguarding focal points are appropriately skilled. Leads on investigations of alleged of safeguarding and/or provide technical support as appropriate. Ensures strict confidentiality in all such dealings, and compile and share lessons learnt.
- Ensures the Safeguarding function perform efficiency, responsiveness, accountability, familiarity and compliance with SCI Policies & Procedures.
- Ensures a suite of tailored mandatory core training workshops is delivered to enable country office staff to undertake their roles and mainstream safeguarding functions.
Qualifications and experience
- A minimum of 10 years’ experience out of which 5 years’ management experience at senior management level in a corporate or an NGO environment.
- Experience in the development of strategic and operational HR plans and their implementation in a professional work environment for a sustained period of time ie. at least three years.
- Ability to plan and organize a substantial workload that includes complex, diverse tasks and responsibilities in both development and emergency contexts.
- Demonstrated credibility with colleagues and stakeholders at all levels of an organization.
- Excellent oral and written communication skills in English.
- Ability to express oneself succinctly, creatively and independently.
- Strong interpersonal skills with the ability to demonstrate skills in leading a multi- disciplined team through a period of change.
- Leadership skills, including the ability to supervise and motivate qualified professional staff with strong personal value systems.
- Analytical, decision making and strategic planning skills and the ability to handle multiple priorities
- Ability to coach, mentor, delegate appropriately and provide developmental guidance to supervised staff.
- Team building skills
- Willingness and ability to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies
- Competent level skills in core IT applications, particularly MS Office.
- A commitment to the values and principles of Save the Children
- High level of commitment to the principles of development and to the organizational and programmatic goals of Save the Children
- Post-Graduate qualifications in Personnel Management or Business Administration (MBA) with specialisation in Human Resources.
Contract type: Regular
Job Location: Dhaka
The Organisation
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.
We are working towards three breakthroughs in how the world treats children by 2030:
- No child dies from preventable causes before their 5th birthday
- All children learn from a quality basic education and that,
- Violence against children is no longer tolerated
We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.
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