Job Description |
| Job Title: |
Executive, IT & Communications |
| Vacancy No: |
1 |
| Department |
IT & Communications |
| Reporting Line: |
Manager, IT & Admin |
| Office Location: |
BD Office |
| Responsibilities: |
- Provide support for Windows (Window 7, 10, 11) & macOS installations and configurations, addressing common problems like updates, system crashes, driver problem and application errors.
- Provide technical assistance for hardware, software, and network-related issues.
- Respond promptly to service requests and resolve problems quickly and efficiently.
- Install, configure, and maintain Window Server (2008, 2012, 2016,2019) servers.
- Set up and manage virtual machines (VMs) in VMware environments.
- Diagnose and resolve network-related issues, including connectivity problems, IP conflicts, and wireless network troubleshooting.
- Assist with setting up and maintaining local area networks (LANs), wide area networks (WANs), and VPNs.
- Install, configure and maintain CCTV systems, including cameras, DVRs/NVRs, and storage solutions.
- Install, configure, maintain and troubleshoot PBX-related issues PBX (Private Branch Exchange) systems for internal and external telephony.
- Install, configure troubleshoot printer-related issues for network printers and local printers, ensuring compatibility and connectivity.
- Configure, manage, and troubleshoot Cisco routers, including setting up routing protocols, VLANs, and security settings.
- Install, configure, and maintain FortiGate firewalls, ensuring proper firewall rules, VPN setup, and security policies are in place
- Create and manage user email accounts on Microsoft 365, including setting up mailboxes and configuring permissions.
- Keep systems up to date by applying patches, updates, and security configurations.
- Set up user accounts, permissions, and passwords according to company policies.
- Maintain IT asset inventory, ensuring accurate tracking of hardware and software assets.
- Provide remote troubleshooting and technical support through phone, email, or remote access tools.
|
| Qualifications and Experience: |
- At least 2 years relevant working experience working experience in internal IT support. The garments industry is an advantage
- Hands on experience in VMWare, vSphere, Windows Server 2008/2012/2016, 2019, Windows 7/10/11, Office 2013/2016/365, Cisco Switch, Router and FortiGate Firewall
- Relevant professional qualifications in CCNA or MSCE will be an advantage
- Self-motivated, quick response, strong problem solving and analytical skills
- Responsible, continuous improvement, able to work independently and with a positive attitude.
- Good analytical and troubleshooting skills
- Excellent communication skills and social skills and service-minded
- A good team player with proactive and positive working attitude is a MUST
|
| Education: |
Bachelor of Engineering in Computer (2-3 Years).
Diploma in Computer with MCSE/CCNA - 4 years’ experience |
| Languages: |
Good command of written and spoken English |
- Lunch Facilities (Fully Subsidize)
- Transportation
- Mobile & SIM
- Provident Fund
- Gratuity
- Insurance (IPD, OPD & life)
Apply Procedure
Application Deadline : November 30, 2024
Medici Fashion DMCC
Simpletree Lighthouse, 13th Floor, Plot # 53, Road # 21, Kemal Ataturk Avenue, Block B, Banani, Dhaka.
Email: info@thesource.expert, Visit us www.thesource.expert
Medici Fashion DMCC is the legal name of “THE SOURCE”
DUBAI | BANGLADESH | HONG KONG | INDIA | PAKISTAN | TURKEY
MILAN |PARIS | LOS ANGELES | FRANKFURT |
