Client & Vendor Relations Executive (Night Shift)

Vacancy: 18

Job Description / Responsibility

Hiring on an URGENT BASIS, Need to be able to join ASAP Very Fluent English Speakers Needed.

Skydo seeks a dynamic and personable Client & Vendor Relations Executive (Night Shift) to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients and vendors, ensuring seamless communication, and fostering a collaborative environment. This role is crucial in maintaining the high standards of service and efficiency that our clients and vendors expect from us.

Responsibilities:

  • Develop and maintain strong relationships with clients and vendors through regular communication and meetings.
  • Act as the primary point of contact for clients and vendors, addressing inquiries, resolving issues, and ensuring their needs are met.
  • Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.
  • Negotiate contracts and agreements with vendors to secure the best possible terms.
  • Monitor and evaluate vendor performance, ensuring compliance with company standards and contractual obligations.
  • Prepare and present reports on client and vendor activities, performance metrics, and areas for improvement.
  • Identify opportunities for process improvements and implement strategies to enhance client and vendor satisfaction.
  • Assist in the onboarding process of new clients and vendors, ensuring a smooth transition and integration.
  • Stay up-to-date with industry trends and market conditions to provide informed recommendations to management.

Employment Status: FullTime

Workplace: Work at office

Educational Requirements

  • A Level
  • Bachelor of Science (BSc)
  • Skills Required: Customer Support/ Client Service, Call Centre Supervision/ Management, Data Management and Analysis, Call Center, BPO, BPO Industries, call center supervisory management, Call Operation

Experience Requirements

  • At least 1 year(s)
  • The applicants should have experience in the following business area(s): BPO/ Data Entry Firm,Call Center,Call Center

Additional Requirements

  • Age at least 22 years
  • Both males and females are allowed to apply
  • Fluent in ENGLISH is a MUST.
  • Proven experience as a Client Relations Manager, Vendor Manager, or similar role.
  • Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and vendors.
  • Excellent negotiation and problem-solving abilities.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Detail-oriented with a focus on delivering high-quality service.
  • Professional attitude and appearance.

Job Location: Dhaka (Pallabi)

Salary: Tk. 20000 - 40000 (Monthly)

Compensation & Other Benefits

  • Mobile bill, Performance bonus, Profit share, Weekly 2 holidays, Over time allowance, Tour allowance
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2(Yearly)
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.
  • The chance to be part of a leading firm in the BPO industry with a strong reputation for excellence.
  • Salary is 20,000 BDT(for Freshers) to 40,000 BDT (experienced but negotiable) plus Attendance Bonus.

Apply Procedure

Application Deadline : February 27, 2025