CAREER OPPORTUNITY

Surjer Hashi Network, is a healthcare social initiative Its mission is to offer high quality, customer oriented and affordable healthcare services for all Bangladeshis while its vision is to grow into a sustainable Enterprise SHN’s core value is ‘shared value creation’ through partnerships with private sector, community and the GoB To lead this challenging journey Surjer Hashi Network invites applications from competent and potential talents for the below position to be located at SHN Head quarter:

Position : Chief of Clinical Services
No. of the Position
: 1 (One)
Job Location : Head Quarter, Dhaka

Key Duties and Responsibilities:

  • Takes overall responsibility for the delivery of health services in SHN clinics.
  • Conceptualizes the design and oversees the implementation of a continuous quality improvement system that is consistent with SHN polices and practice and reflects national and international standards of care.
  • Working through the Medical and Quality Improvement Manager and other SHN technical staff to develop, and where required, implement technical assistance plans, training and other staff development approaches to increase the quality of services throughout the SHN network.
  • Represent SHN at relevant Government of Bangladesh and other stakeholder meetings related to clinical services, quality and medical policy.
  • Analyze clinical data, service statistics and other data to pinpoint service trends, clinical performance and adjust service delivery packages as needed.
  • Oversee incident investigations in cases where clients have a complication as a result of a clinical procedure, and work in coordination with the Medical and Quality Improvement Manager and other relevant SHN staff to prevent these events in the future.
  • Participate in the introduction and design of new SHN services.
  • Directly supervise the Medical and Quality Improvement Manager.
  • Promotes and protects patients' rights.
  • Participate in and contribute to the development of reports, work plans, and other SHN documents.
  • Other duties as assigned by the SHN CEO.

Job Qualifications:

  • A degree in clinical science ( and an advanced degree in public health, social science or another relevant field
  • Apart from Clinical Service engagement, a minimum of 7 years of experience (with 4 years in leadership role in quality improvement for clinical service delivery of primary care services is must
  • Recent service provider experience in maternal child health, including labor and delivery including C sections or family planning
  • Familiarity with the latest methodologies of quality improvement and patient safety
  • Strong leadership skills and the ability to work collaboratively and effectively in complexes environments
  • A comprehensive understanding of the Government of Bangladesh’s guidelines and protocols regarding the Essential Service Package, as well as understanding internationally recognized best practices in the delivery of primary care services
  • Experience working with private sector quality initiatives preferred
  • Experience in accreditation, standard development or certification, continuous learning program will be an asset
  • Experience in handling information technology for quality improvement and capacity building

Please send your application with a cover letter and updated CV addressing to Director Human Resources, Surjer Hashi Network to recruitment@shnnetwork.org stating the position in subject line with two referee detail by April 25, 2020 Competitive pay package will be provided for highly deserving candidate Candidates will be reviewed on a rolling basis until the positions are filled.

We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment or sexual orientation. Only shortlisted candidates will be ca lle d for interview.