Logo of Shahjalal Islami Bank
Career Opportunity in Agent Banking

Shahjalal Islami Bank Limited,is a leading progressive Shariah based private commercial bank having its network of 133 branches across the country and agent banking operations in 46 districts is looking for smart, confident, self-motivated, skilled and competent professional for Agent Banking Division as “Agent Operations Officer”.

Job Requirements:

  • Maintain Finance & Accounts of Agent Banking Operation;
  • Ensure Agent Operations as per their daily activity, maintaining SJIBL standards;
  • MIS and Commission Management;
  • Co-ordination with Central Bank to ensure the proper guideline in SJIBL Agent Banking Channel;
  • Customer Support and complain management and ensure service quality;
  • Ensure Customer smooth approval process (KYC Initiate to approval);
  • Manage and develop all internal Notes and Memos;
  • Fraud Management & Training and Development;
  • Agent Banking Card Operation (Debit/Credit and others);
  • Admin and Logistics support;
  • Remittance related all support to Agent Outlet;
  • Ensure IT Support for Agent Outlet;
  • Partner Life Cycle Management (Entry/Exit);
  • Ensure on time payment management for Corporate/vendor/partner.

Job Location: Dhaka City & Anywhere in Bangladesh

Required Qualifications:

Potential candidate should be a post-graduate from a reputed UGC approved University with good academic background having proven track record in operation area of Agent Banking. Ideal candidate should have minimum 2 (Two) years experience in the area of Agent Operation & Accounts/Product Development particularly in Agent Banking/Digital Financial Service (DFS). Expected age should be within 35 years.

Other Information:

Attractive remuneration package will be offered to the deserving candidates commensurate with their experience. Salary and Designation will depend on the experience and background of the selected candidates.


Interested applicants may Apply Online or can send a detail C.V. along with a recent passport size photograph to the following address by October 06, 2022:

Human Resources Division
Shahjalal Islami Bank Limited
Corporate Head Office
Shahjalal Islami Bank Tower, Level 11,
Plot # 4, Block # CWN (C) Gulshan Avenue
Dhaka 1212


Only short listed candidates will be invited for interview. Shahjalal Islami Bank Limited reserves the right to accept or reject any application without assigning any reason whatsoever.