Shahjalal Islami Bank Limited, a fast growing Shariah based private commercial bank in the country having strong business network with 132 online branches across the country with an excellent working environment and corporate culture is looking for challenge striving, smart, self-motivated and energetic candidates with requisite experience for recruitment of Officer (Contractual) for 24/7 Call Center of Card Division of the Bank.

Job Title: Officer

Type of Employment: Contractual .

Job Responsibilities:

• Responsible to perform 24/7 Call Center Roster Duty;
• Provide all kinds of support to the customers related to Bank’s products and Services including Credit and Debit Cards;
• Understanding customer requirements and complaints received from time to time related to Cards;
• Capable to identify customer's queries through analysis and recommend appropriate solution to address customer's issues.

Educational Requirements:

• Bachelor in any discipline having no Third Division/Class.

Additional Requirements:

• Age: Maximum 30 years of age as on 31st August, 2020.
• Minimum one year job experience in the relevant field.

Other Requirements:

• Superior listening, verbal, and written communication skills;
• Should have clear and pleasant vocal tone.
• Computer literacy in MS Office;

Job Location:  Dhaka

Compensation & Others:

• Consolidated remuneration package will be offered to the deserving candidates commensurate with their experience.

Interested applicants may Apply Online or can send a detail C.V. along with a recent passport size photograph to the following address by 31st August, 2020.

Human Resources Division
Shahjalal Islami Bank Limited
Corporate Head Office
Shahjalal Islami Bank Tower, Level 11,
Plot # 4, Block # CWN (C) Gulshan Avenue
Dhaka 1212

OR

Only Short-listed candidates will be called for interview. Shahjalal Islami Bank Limited reserves the right to accept or reject any application without assigning any reason whatsoever.