Key Selling Points
Air ticketing and visa processing. Capable to communicate in English, computer office management, tour package, tourist visa processing
Vacancy:
Not specific
Job Context
- S.A. Travel & Tours is a rising travel agency in the Bangladeshi tour & travel sector. Our main services are Air ticketing & Hotel booking, International visa processing, arrange package tours for domestic & international.
- We are looking for experienced, Energetic, well-mannered, creative, and ambitious candidates to join our team and support the day-to-day activities of the Air ticketing & Visa Processing Department.
Job Responsibilities
- Airline Ticketing & reservation (Domestic, International & Umrah), Creating PNR, Issuing and Reissuing Tickets using GDS (galileo, saber & Amadeus), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
- Relationship Maintain with Airlines & GDS personnel.
- Provide necessary support to Visa & Package tour Processing Sector.
- Dealing with customer complaints and requests effectively and courteously, providing or seeking solutions as quickly as possible.
- Sorting out issues that may increase bookings or reservations.
- Increase sell by informing customers of additional services or special packages, such as Umrah packages, tour packages, or upgraded seats/accommodations.
- Manage Daily Official works. Making invoices & maintaining ticketing and visa-related accounts.
- Manage corporate clients through emails and other ways of communication.
- Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
- Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.
- Have experience in group ticket arrangement and act as a tour guide if needed.
- Must be able to meet monthly sales targets.
- The candidate must be self-motivated & willing to work under pressure. Must be smart, proactive, and hard working.
- Should follow the office timing, rules, and other terms as per company policy.
- Any duties assigned by the Management
Employment Status:
Full-time
Workplace
Educational Requirements
- Bachelor degree in any discipline
Experience Requirements
Additional Requirements
- Age 28 to 38 years
- Both males and females are allowed to apply.
Job Location:
Dhaka
Salary: Negotiable
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