Rainbow Logistics Ltd

Rainbow Logistics is a premier provider of logistics solutions in Bangladesh. As an exclusive representative for EFL - a global supply chains solutions company, We are backed by EFL's direct network of over 30 countries and over 60+ offices. Our solutions offering includes full suite of services for supply chain and logistics along with custom brokerage for all requirements out of Bangladesh. Along with our network, we offer a range of integration and business technology solutions that meet the demands of any truly global business.

We are looking for dynamic individuals who strive to pursue a career at Rainbow Logistics Limited.

Senior Executive – Customer Service (Air and Sea Freight)

Key Tasks & Duties:

  • Communicating with customers through various channels.
  • Providing Rate (Monthly / weekly / Spot) to all concerns.
  • Booking follow up, contacting shipper / buying house for booking (with all Proper information)
  • Providing required Dummy/Freight Certificate to shipper.
  • Responding Promptly to customer inquiries.
  • Ensure customer satisfaction and provide professional customer support.
  • Ensure follow up with vendor for custom status and shipping documents.
  • Providing clearance to Air Ops/ Sea Ops team for Planning mentioning booking no., agent detail, preferred carrier, selling rate, and estimated arrival time through mail only. sometime over phone for urgent consignments.
  • Ability to meet deadlines while maintaining a professional attitude.
  • Always Maintain a positive and professional attitude toward customers.
  • Perform all other duties as assigned.

Position Requirements:

  • Age limit: Maximum 35 Years
  • Educational requirements: Minimum bachelor's degree
  • Experience requirements:  Minimum 2 Years in Freight Forwarding Industry. We will only call candidates who has experience in Freight Forwarding Industry.
  • Job location: Dhaka

Additional Job Requirements:

  • Smart and confident with a professional attitude.
  • Strong communication skills.
  • Strong computer skill.

We are looking for candidates who has Experience in Freight Forwarding Industry

Or

Interested candidates can submit the completed application form through online or send resume along with a cover letter to bgd-hradmin@rainbowbd.com .

Application deadline: July 29th, 2022

Rainbow Logistics Limited
Concord Colosseum, 08th Floor, 156 Kemal Ataturk Avenue Banani C/A, Dhaka – 1213. Bangladesh www.rainbowbd.com