Position: Sr. Executive / Executive, Customer Care

 

RESPONSIBILITIES:

  • Welcome clients with a warm and professional greeting upon arrival and ensure they feel comfortable throughout their visit.
  • Identify and understand clients’ needs to suggest suitable services.
  • Provide accurate service-related information, including duration, pricing, and pre/post-care details.
  • Maintain a smooth and friendly relationship between the client and assigned beautician.
  • Encourage clients to bring family and friends, promoting group bookings and referrals.
  • Inform clients politely of waiting times and manage queues efficiently to ensure service flow.
  • Ensure clients have a comfortable and pleasant experience during their waiting time by attending to them in a courteous and professional manner.
  • Stay updated on current beauty and fashion trends to engage in informed conversations with clients.
  • Participate in internal and external training sessions to improve customer service skills and product knowledge.
  • Handle documentation for feedback, client satisfaction forms, and any internal reports as required.

EDUCATION:

  • Graduation or Masters in any discipline from any reputed university
  • MBA  or English Medium background is preferred

ADDITIONAL CRITERIA:

  • Voice Quality: Should have a neutral and appropriate accent, clear voice, pleasant tone
  • Good listening skill: Must have abilities to understand others’ tone quite quickly
  • Communication Skill: Oral fluency Bangla and English, Confident tone, correct and pleasant conversation
  • Flexibility: One should have willingness to work both shifts and on public holidays
Benefits
For Ladies Branches: FULL TIME JOB
For Adams Branches: PART TIME JOB
Gulshan -1, Gulshan-2, Banani, 
Kakrail and Shantinagar

Time: Shifting and Roster
Morning 10 am to 6 pm and
Evening: 1pm to 8.30 pm)
Remuneration : 16000/- to 18000/-
Festival Bonus  : 1 month salary for two Festival
Complementary Service : Grooming Package fixed
Incentive : Target and result Oriented

ADAMS – Dhanmondi Adams & G-2 Adams

Time : 6 HOURS, THU, FRI & SAT
Remuneration: Hour based
Priority: Students preferred

Instructions to Apply:

Interested applicants are requested to apply online. Only short listed candidates will be contacted for further information. Any type of persuasion will be treated as disqualification. We will start calling for interviews from 28 Jan 2026

Application Deadline: 26 February 2026