Position: Sr. Executive / Executive, Customer Care - Female

No of position: 20


  • To ensure and maintain professional etiquette
  • To interact extensively with customers to clarify their needs with satisfaction
  • To carry out the daily operations of the customer service
  • To receive customer enquiries and initiates appropriate action after liaison with the respective person
  • To deal with dissimilar types complaints and resolve with creative personality
  • To ensure marketing tools availability and  deliver the appropriate information


  • Masters in any discipline from any reputed university
  • English Medium background / MBA  is preferred


  • Minimum 3-5 years FACE TO FACE Customer Care Experience;
  • Voice Quality: Should have a neutral and appropriate accent, clear voice, pleasant tone
  • Good listening skill: Must have abilities to understand others’ tone quite quickly
  • Communication Skill: Oral fluency Bangla and English, Confident tone, correct and well structured conversation and written skill
  • Must have the passion for winning and commitment towards bringing in the desired result
  • Must have advanced situational judgment –ability to know what is needed to satisfy the customers.
  • Have to be smart, good looking, energetic, self motivated and ambitious to contact with customer.
  • Technical competencies: basic computer skill-MS-Office, good typing skill.
  • Flexibility: One should have willingness to work both shifts and on public holidays


Ladies: Full-Time (Shifting & Roster)


Remuneration : Very Attractive
Complementary Service : Grooming Package fixede
Transport : Company Policy (For Ladies)
Festival Bonus : 1 month full salary
Incentive : Target Oriented
Leave Encashment : Only for Earn leave (Every year)
Insurance : Hospitalization Benefit as per Company Policy (Fringe benefits)


Gulshan 1 & 2, Banani, Kakrail


Interested applicants are requested to apply online. Only short listed candidates will be contacted for further information. Any type of persuasion will be treated as disqualification. We will start calling for interviews from 13 February 2020

Application Deadline: 10 March 2020

Please apply with a complete Resume or Curriculum Vitae along with recent passport size color photograph within deadline