Clinical Service Manager

Reports to:
  • Program & Impact
  • Direct Supervisor: Family Planning Specialist
Classification
  • Regular Full-time based at Dhaka
Grade Level: Directs: None

Summary:
Plans and coordinates family planning interventions, including PPFP and PAC-FP activities at the national level in collaboration with stakeholders to ensure successful implementation and monitoring of the project activities.

The position is assigned to Pathfinder’s Accelerating Universal Access to Family Planning (AUAFP) project in Bangladesh. AUAFP, also named as Shukhi Jibon, is a five-year project funded by USAID. The project aims to strengthen and expand access to quality family planning services through a collaborative health system capacity building partnership with the government of Bangladesh, specifically through a flexible implementation model led in partnership with the Ministry of Health and Family Welfare (MoHFW), including the National Institute of Population Research and Training, the Directorate General of Family Planning, and the Directorate General of Health Services.

Key Job Outcomes:

  • FP intervention Planning: Planning of FP interventions based on AUAFP strategy and in consultation with AUAFP technical leads.
  • Implementation of Project Activities: As FP focal person of the project at the national level, ensures timely and proper implementation of the FP activities, including PPFP and PAC-FP.
  • Project Activity Monitoring and Reporting: Monitor all the relevant project activities. Prepares monthly and quarterly reports of all activities.
  • Training and Development: Train others on topics specific to assigned programs. Coordinates On-the-Job (OJT) training activities.
  • Coordination with GOB counterpart: Ensures coordinated effort in implementing project activities with the MoHFW counterpart at the divisional and district level.
  • Project Management and Participation: Leads, manages or participates in cross-functional project teams.
  • Coordination with NGO and Pvt sector: Coordination and collaboration with NGOs implementing FP interventions both at the rural and urban areas.

Minimally Required Job-Specific Competencies:

  • Technical Knowledge: Advanced knowledge on Family Planning and Reproductive Health and ability to use appropriate technology solutions to address assigned FP services delivery challenges.
  • Technical Support: Advanced knowledge of the FP program management, FP services delivery protocols and the scope and quality service delivery. Proven ability to provide guidance to key stakeholders. Proven ability to identify service delivery gaps and train and mentor for strengthening.
  • Public Health System: Foundation knowledge about public health system in Bangladesh.
  • Community Relationship: Advanced skills in facilitating working relationships between government officials and community.
  • Train the Trainer: Advanced skills in training others to train
  • Shift Supervision: Ability to schedule and supervise support staff.
  • Project Planning and Management: Advanced skills in project planning, coordination, monitoring and management
  • Inventory Management: Ability to follow guidelines for inventory management for supplies and supply kits related to FP services delivery.
  • Teamwork: Must have clear understanding about teamwork and be able to play individual role effectively.

Minimally Required Organizational Competencies:

  • Software Applications: Advanced knowledge of MS Office products, including MS Word, Excel, Outlook, and PowerPoint.
  • Languages: Proven ability to write and speak using Bangla and English language.
  • Communication Advanced oral and written communication skills, Ability to prepare and write reports.
  • Multi-tasking Skills: Ability to manage multiple initiatives at the same time and work cooperatively with multiple partners.
  • Self-Management and Teamwork: Ability to work independently and as a member of the team, ability to thrive in a matrix organization, ability to be detailed-oriented, and ability to manage stress effectively in a fast-paced environment
  • Sexual and Reproductive Health and Rights Services: Foundational knowledge of family planning and reproductive health principles, practices and services of programs, including program strategies and indicators, and the latest professional developments in SRHR.

Minimally Required Education, Training and Experience:

  • MBBS preferably with Master’s degree in public health or related discipline, or a combination of education and experience that yields the required competencies
  • 7-8 years’ experience in family planning and reproductive health
  • Prefer: 5 years’ programmatic experience in field offices under USAID project or in any NGO/INGO

Other Information:

  • Extensive Travel required; must be willing to travel in public transportation
  • Uses cellular and desk phone; laptop or desktop computer and other IT devices

Apply Procedure

Please submit a CV of maximum 4 pages along with a cover letter of not more than 1 page detailing your experience and suitability for the role to AUAFPjobs@gmail.com.

Note: Subject line should read “Clinical Service Manager”

Only short-listed candidates will be called for interview

Application Deadline: September 30, 2019