Scope of Work for the Consultant for Noora Academy/ LMS Piloting

A. Background/Introduction of Noora Academy (LMS) Piloting:

Noora Health's mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones. Founded in 2014, Noora Health transforms hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for patient care: their own families. Supported by governments and partners in India, Bangladesh, Indonesia and Nepal, Noora Health has trained more than 4.5 million caregivers across 3,000+ facilities using their flagship caregiver education and training curriculum through the unique Care Companion Program (CCP).

Noora Health provides training on the Care Companion Program to Senior Staff Nurses (SSNs) Midwives and Family Welfare Visitors (FWVs) across Bangladesh in multiple batches. To date, Noora Health has reached 2361 service providers of 539 hospitals, including Medical College Hospitals, District Hospitals, Upazila Health Complexes and Maternal and Child Welfare Centre (MCWC). These trainings are conducted in-person and last between 2 to 5 days depending on the type of health facilities. After training, the master trainers implement the Care Companion Program at their respective hospitals by conducting regular CCP sessions and train other staff (following cascade training) to conduct CCP sessions. The Care Companion Program has already reached 9,00,000+ individuals/caregivers as of April 2024. Noora Health Bangladesh aims to reach 9 million caregivers through the Care Companion Program by 2027.

Last date of proposal submission: On or before 12th May 2025 by 3:00 PM

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