Manabik Shahajya Sangstha (MSS) is a leading nation level NGO engaged in socio-economic development since 1974 and providing microfinance to over 200,000 people in rural and urban areas with financial support from PKSF and other financial institutions. MSS intend to recruit manpower for the following position:

Position: Assistant Officer (IT), 01 position

Major Responsibilities:

• Installing and configuring computer hardware, software, operating systems, networks, printers and scanners.
• Repair and maintenance of Laser printers (HP, Canon, Brother, Epson, Samsung etc.) and troubleshoot printing/scanning failures at the machine level.
• Identifying the malfunctioning part of the for printer & Photocopier equipment and perform repairing/replacing parts.
• Setting up workstations with computers and necessary peripheral devices.
• Installing and configuring appropriate software and functions according to specifications.
• Troubleshooting system and network problems and hardware or software faults.
• Develop and maintain local networks in ways that optimize performance.
• Ensure security and privacy of networks and computer systems including anti-virus.
• Provide orientation and guidance to users on new software and computer equipment.
• Provide on-­site, remote, telephone and email technical support.
• Assist in installing, repairing, troubleshooting and maintaining CCTV systems.
• Accomplish any other duties as delegated by supervisors.

Education: 4 years Diploma in Computer/Electrical/Electronic Engineering from any reputed institute. Special training in Laser Printer installation, repair, maintenance and trouble-shooting will be given preference.

Experience:  Candidates should have 2 years hands-on experience in Laser Printer, Computer hardware, networks, scanner installation, repair, maintenance and trouble-shooting.

Skills required:

• Candidates who does not have practical experience in Maintenance, repair and troubleshooting Printer, UPS, Desktop and Laptop including Operating Systems need not to apply.
• Extensive knowledge of reassembling and testing equipment parts for printer & Photocopier
• Work independently with minimum supervision.
• Organize tasks, set priorities, meet deadlines, and manage multiple tasks
• Demonstrate good judgment and good problem-solving skills

Salary: 16,500 during probationary period, 22,486 after confirmation.

Other benefits:

• Contributory provident fund,
• Gratuity,
• Staff welfare fund,
• Two festival bonus,
• Incentive bonus,
• Medical allowance,
• Conveyance allowance,
• Yearly salary review
• and other benefits as per organizations service rule.

Age: At most 32 years.

Job location: Dhaka