Marie Stopes Bangladesh (MSB) is affiliated with MSI Reproductive Choice (MSI). MSI delivers quality family planning and reproductive health care services, Maternity Care, and Child Care services in 37 Countries around the world. Marie Stopes Bangladesh delivers family planning, safe MR, Sexual, and Reproductive Health Services, Child Care Services, Obstetrics, and Gynaecological treatments for every stage of women’s health.

MSB is looking for a General Manager, Clinical Quality Assurance & Management to ensure of end-to-end clinical quality of the services delivered by MSB’s service delivery channel, including obstetrics and new-born care services and will provide expert support to develop and maintain clinical capacity and quality in the form of client safety, service delivery excellence and the best client experience. The post will be a part of Senior Management Team, based in Head Office, Dhaka and will travel field frequently.

Key Role:

  • Responsible for the clinical governance of MSB obstetric facilities and Clinics, supporting Clinic Operations team with appropriate quality assurance, accountabilities, and governance tools functioning at all levels of the organisation. 
  • Ensure the delivery of quality assurance systems, policies, procedures, and activities across MSB’s centres to make clinical services fully compliant with MSB and Government of Bangladesh standards and guidelines.
  • Leads on initiatives that impact on quality or effectiveness of health care services provided to clients in obstetric facilities. Implements new protocols are required.
  • Establish, implement, and regularly monitor systems of internal clinical audit across all facilities including obstetric with mechanisms to identify and remedy areas of concern and escalation to the Executive Team as necessary.
  • Conduct regular quality control checks and takes appropriate corrective measures in line with policy and procedure. Including regular analysis of incident management and client feedback.
  • Set measurable goals for Lead & Quality Assurance Managers for quality assessment and driving the resources to ensure the achievement of goals.
  • Oversees and supports incident management, investigation and reporting on all serious incidents as per MSB policy.
  • Support the development and maintenance of standard operational policies, procedures and processes to ensure the delivery of high-quality safe care to our clients which is consistent across the country.
  • Active member of the Medical Advisory Team (MAT). Ensures that any agreed actions during MAT meetings are implemented and follow up. Reports progress in subsequent meetings.
  • Maintain up to date knowledge of best practices, national and international benchmarks and global MSI standards and explore modern improvements in technology and quality issues.

Key Requirements:

  • MBBS and specialisation in Obstetrics & Gynae (e.g., FCPS/MCPS/MS/DGO/PGT will get preference.
  • 10 years of experience in the field of reproductive health/ Clinic/Hospital with 3 years of minimum experience in obstetric & Gynae at senior management role with Strong clinical technical expertise & aware of GoB protocols.
  • Team player, excellent interpersonal & communication skill, self- organizing capacity. Open to ideas and contributions from others.
  • Ability to undertake training and capacity building

Salary and Benefits:

  • Competitive salary & benefit packages will be offered for deserving candidate as per policy.

If you are passionate about making a difference in society and making a fruitful impact, please send your resume via email: hr@mariestopesbd.org by 15th July 2023.

Marie Stopes Bangladesh (MSB) is an equal opportunity employer and don’t accept any form of influence for recruitment. MSB does not tolerate child abuse in any form by anyone who works for or is associate with the organisation in any capacity