Metal Plus Limited, Power-tech Division (Telecom Service)
PBL Tower (8th , 9th , 12th & 14th Floor), 17, North C/A, Gulshan Circle-2, Dhaka-1212.

 

CAREER OPPORTUNITY

Metal Plus Limited is in a journey of telecommunication services for more than a decade. All telecom operators and tower sharing companies (TowerCo) have been taking our services since long. We have foot prints in telecom operations for BTS and Core sites and in Roll Out activities such as equipment swap, new site installation, Network quality survey, Micro Wave, Radio Frequency related work.

We are in long term managed service contract with Grameenphone where the scope of work is covering all BTS site and Switches of four Regions out of six in Bangladesh. We are also having contract with Robi and Banglalink for Roll-out services all over Bangladesh.

Position: Head of Operations (Telecom Maintenance Service)

Designation: DGM/AGM/Senior Manager

Job Description/ Responsibilities:

Vacancy: 2

Job Responsibilities:

  • Lead telecom service management from planning to implementation under strict KPI & SLA
  • Supervise team for the emergency or regular maintenance and 24 hrs support in all active and passive related at GP BTS and Data Centers.
  • Analyze regional employees’ performance and provide feedback, guidance, training and encouragement in order to impact results.
  • Conduct assessments of customers and employees in order to provide input in planning for long-term and short-term services
  • Conduct and attend zonal meetings with customer & own employee.
  • Analyze Opex and Capex and prepare budget for over the year of regional area.
  • Assist in monitoring overall customer satisfaction.
  • Routine inspection and audit service standards to maintain the highest quality of service.
  • Prepare budget for over the year assigned regional area.
  • Prepare required telecommunication reports of assigned area.
  • Answer operational questions and issues from customer and HO.
  • Responsible for overall performance KPI of assigned area.
  • Arrange regular team meeting to keep motivating the team members to make business profitable and sustainable.
  • Arrange source of Telecom and other spare as per company requirement.
  • Ensure 100% HSSE compliance and standards in work
  • Perform other related work.

Educational Qualification:

B.Sc. Engineer/Bachelor or Master’s degree in related field from a recognized university

Experience Requirements:

Minimum 10 to 15 years telecom industry with at least 5 years in Managerial role.

Age Limit Year (s): 30 to 50 years

Compensation & other benefits:

service benefits i.e. CPF, Gratuity, Leave Encashment, etc. as per Company Policy.

Apply Instructions:

If you think you are the right person for the above position, please apply with a detailed resume along with photocopies of all academic and experience certificates, and a copy of a recent passport-size photograph mentioning the position on the top of the envelope to The Group HR Head, Metal Plus Limited, Power-tech Division (Telecom Service), PBL Tower (8th floor) North C/A, Gulshan Circle-2, Dhaka-1212.

OR

Application Dead line: 07.12.2023