Department: Accounts & Finance

Key Responsibilities:

• Actively pursue overdue accounts to recover outstanding balances through phone calls, emails, and letters.
• Monitor accounts to identify overdue payments, track the aging of receivables, and take appropriate actions to address delinquent accounts.
• Customer Relations: Maintain professional and positive relationships with customers while resolving payment issues.
• Accurately document all collection activities and customer interactions in the company’s system.
• Ensure all recovery actions comply with relevant laws, regulations, and company policies.
• Prepare and present regular reports on collection activities, outstanding debts, and recovery rates to management.
• Work closely with the finance, legal, and customer service teams to resolve disputes and enhance the effectiveness of collection strategies.

Qualifications Required:

• Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Experience: Proven experience in accounts receivable, debt collection, or a related field.
• A minimum of 1-3 years of experience is required, so freshers are discouraged from applying.
  

Skills Required:

• Strong verbal and written communication skills.
• High level of accuracy and attention to detail.
• Proficiency in MS Office (Excel, Word, Outlook) and familiarity with accounting software.
• Ability to handle sensitive and confidential information.
  

Location: Karwan Bazar, Dhaka.

Benefits & Competitive: Negotiable (Based on Experience and Qualifications)

Working Hours: 10:00 AM – 6:00 PM

Weekend: Friday and Alternative Saturdays