MAAS Travel & Tours Ltd. (GSA for Singapore Airlines) is inviting applications for dedicated staff to Singapore Airlines.

Position: Reservation & Ticketing Agent

Educational Requirements

  • A good university degree preferably in Business, Economics or Accounting.
  • A good command of written and spoken English.
  • Familiar with Basic computer operation and MS Office Package.

Experience Requirements

  • Fresh graduates are welcomed.
  • Preference will be given to candidates with experience in AMADEUS System, travel or hospitality industry.

Job Nature : Full - Time

Job Requirements

  • Promote Singapore Airlines (SIA) and its Krisflyer frequent flyer program
  • Work closely with SIA’s travel agencies to improve sales, confirm waitlisted passengers and resolve reservation or ticketing problems
  • Support travel agencies, corporate travelers and VIPs by providing outstanding service support.
  • Assist head of department in sales administration and sales reporting.
  • Achieving the sales target set by the management
  • Receive calls from travel agencies and assist them in their reservation and ticketing queries
  • Receive calls from passengers and assist in their purchasing or redemption of tickets
  • Flight control and preparation on day of departure
  • Handle and provide outstanding customer service to walk-in customers at the Singapore Airlines Ticket Counter
  • Friendly and pleasant personality
  • Able to work shift duties.
  • Willing to take challenge and work in a team.

Salary and Benefits

  • A competitive salary and package will be offered to the successful candidate(s) including opportunities to attend training in Singapore.
  • Annual free ticket after 1 year of service.
  • Flexible, friendly and good work environment.

Job Level: Entry Level

Job Location : Gulshan-2, Dhaka - 1212


Instructions: Only online applications through will be accepted. Any persuasion will disqualify the candidature. We are equal opportunity employers committed to workforce diversity and fair employment practices. Only short-listed candidates shall be invited for interview and tests.

Application Deadline : 25 September, 2016