Vacancy: Not specific

Job Responsibilities

• Able to Installation & Troubleshoot of Hardware & Software related product like Note Sorting Machine, Note Counting Machine, MICR Scanner, Note Binding Machie, MICR Reader, Fake Note Detection Machine, Note Measurement Machine.
• To ensure customer support both Dhaka & out of Dhaka within lowest possible time.
• To attain all telephone calls, give online support and Physical Support
• Handover the Defected spare parts to Claim Section & follow up for the replacement.
• Maintain Service Register
• To provide report (Daily, Weekly & Monthly) To Manager.
• Protect service center from product missing & mishandling of office equipment.
• Good co-operation with other colleagues to ensure maximum output.
• Everyday contact with Manager.
• Have good working knowledge on Computer (MS office Application) & Mail Corresponding.
• Provide technical support to customers, educating them on the operation and maintenance of machines.
• Must have good interpersonal communication skill.
• Applicant should be a team leader and having Problem solving ability to overcome the critical issue.
• Should be motivated, challenging and ready to face Customers’ Complaint and work under pressure for growth and better improvement of the organization.

Employment Status: Full-time

Educational Requirements

• Diploma in Electrical, Electronics, Computer,Mechanicalfrom reputed Institutions.
• Bachelor of Science (BSc) in Electrical & Electronic Engineering,MechanicalEngineeringfrom reputed Institutions.

Skills Required:

• Candidates who have training on Note Sorting Machine, Note Counting Machine, MICR Scanner, Note Binding Machine, MICR Reader, Fake Note Detection Machine, Note Measurement Machine in Banking Sector will give preference.
• Perform to English conversation through mail, WhatsApp & over phone with Foreigner. 

Experience Requirements

• 3 to 5 year(s)
• The applicants should have experience in the following area(s):
  • Working in Banking support service solution provided organization.
  • Having positive attitude for Random Traveling all over Bangladesh (anytime anywhere)

Additional Requirements

• Age 20 to 35 years
• Only males are allowed to apply
• Pro-active, self-motivated, honest with leadership quality.
• Should be courageous, intelligent and vigilant.
• Able to work under pressure.
• Effective analytical and problem-solving skills.
• Good Communication, Motivational & Management
• Good Convincing Power. 

Job Location:

• Corporate Office: Dhaka

Service area: Anytime anywhere in Bangladesh

Salary: Negotiable

Compensation & Other Benefits

• T/A, Mobile bill, Tour allowance,Performance bonus
• Lunch Facilities:Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2
• Weekly 2 holidays

Apply Procedure

OR

Send your CV to info@lark-bd.com

Company: Lark Hi-Tech Limited
Providing solutions for all kind of cards including contact and contactless cards for payments, Money handling solution & equipment, Cheque handling solution & equipment, MICR Printing, In-house Cheque Book Printing Solution, POS Terminal Solution, ATM Consumables, ATM, CDM, CRM, etc.