Division: SME Financial Services
Department: SME Monitoring and Collections
Employment Type: Full-Time (FTE)
Position Overview
- We are seeking dynamic and result-oriented professionals for the position of Assistant Officer in our SME Monitoring and Collections Department. The role is primarily responsible for Non-Performing Loan (NPL) recovery, client follow-up, and legal coordination to ensure effective collection performance.
Key Responsibilities
- Achieve monthly NPL collection targets
- Conduct physical visits to clients, guarantors, and relatives at permanent addresses
- Maintain regular communication with legal representatives for case monitoring
- Coordinate with law enforcement agencies for warrant execution
- Ensure daily collection follow-up and reporting
- Facilitate closing of NPL accounts
- Maintain strong professional relationships with clients and colleagues