Job Context
Personnel in this role are mainly responsible for: End to end customer service, quality assurance of the services generated by the field force, timeliness of service delivery, revenue generation from the clients, cross team coordination etc. After the initial training, candidates will perform duties in different departments such as: Operations, Quality Assurance, Accounts, IT, etc.

The MTO will be a part of the team that is responsible for optimal implementation of company's overall activity plan and strategies.

Timing: 6 pm to 3 am (night shift)

Location: On Site Nikunja Office

Job Description / Responsibility

• Learn line and staff functions, operations, management viewpoints, company policies, & practices that affect each phase of APEX DMlT's business.
  
• Vendor Management - through review and business meeting.
  
• Ensure service quality excellence and customer service.

Employment Status: Full Time

Educational Requirements

• Bachelor's degree in any discipline from a reputed university
  
• CGPA: 3 or above
  
• Expected combined CGPA in SSC & HSC is 9 and above

Additional Requirements

• Fresh graduates or experienced professionals can also apply.
  
• High proficiency in English (writing, reading, speaking, and listening)
  
• High English typing speed and accuracy
  
• Computer skills
  
• Good analytical skills
  
• Decision making capability
  
• Ability to work with professionalism, discipline, and independence
  
• Keen eye for detail
  
• Ability to work under deadline and pressure
  
• Ability to coordinate and communicate with different stakeholders
  
• Positive attitude

Job Location: Dhaka (Khilkhet)

Compensation & Other Benefits

• Performance bonus, Weekly 2 holidays
  
• Festival Bonus: 2(Yearly)

Job Location: Dhaka (Khilkhet)

Salary Range: Tk. 35000 (Monthly)

Application Deadline : December 15, 2021