USA Call Center Customer Service Representative (Night Shift) |
Responsibilities
- Assist customers with policy servicing, including changes, updates, billing questions, and coverage explanations.
- Review customer accounts to confirm proper coverage and identify opportunities to strengthen protection.
- Document all customer interactions and maintain accurate records in the agency management system.
- Helping USA based team members with their assigned duties
- Call customers reminding them about missing payments, home inspections, missing documents requests and other related tasks
Employment Status: FullTime
Educational Requirements
Skills Required: Customer Relations, Customer Support, Computer Literacy, Customer Support through Phone, Customer Service, Customer Care, Customer Service Management, Communication in English
Experience Requirements
- 2 to 3 year(s)
- The applicants should have experience in the following business area(s):
- Banks, Insurance, Investment/Merchant Banking, Telecommunication, Advertising Agency, Buying House, Audit Firms / Tax Consultant, Call Center, Cellular Phone Operator
Requirements
- Excellent English communication and listening skills.
- 2 years customer service related job experience
- A-levels or Bachelor’s degree
- Energetic, confident, and target-driven personality.
- Ability to work the night shift (USA time zone).
- Advanced computer knowledge.
Salary
- Tk. 50000 - 100000 (Monthly)
Apply Procedure
Application Deadline: January 20, 2026 |