POSITION TITLE: Software Systems Administrator
LOCATION: DHAKA   |  SALARY: 50000 - 60000 (Monthly)

Position Summary:

We are seeking a skilled and proactive Software Systems Administrator to oversee and manage our organization’s software platforms. This individual will provide support to users, ensure optimal software usage, establish workflows, and enforce rules and policies for efficient operations.
Job Responsibilities:

Software Management

  • Administer and maintain the organization’s software systems.
  • Ensure all platforms are updated, secure, and functioning effectively.
  • Troubleshoot and resolve software-related issues.

User Support and Training

  • Assist users in navigating and effectively utilizing software systems.
  • Provide onboarding training and create user guides or tutorials.
  • Respond to user inquiries and technical support requests promptly.

Workflow and Policy Development

  • Design and implement workflows within software platforms to improve efficiency.
  • Set up user permissions, access controls, and other system rules.
  • Ensure compliance with organizational policies and data protection standards.

Performance Monitoring & Data Visualization

  • Regularly monitor performance and usage metrics.
  • Design monitoring system through data visualization and dashboards.
  • Identify opportunities for optimization or integration of new tools.
  • Collaborate with vendors for system upgrades and improvements
Educational Requirements
  • Bachelor of Science (BSc)
  • Skills Required: Software Implementation, Canva, Zoho CRM, Google workspace, ClickUP, Zoho Books

Experience Requirements

  • 2 to 3 year(s)
  • The applicants should have experience in the following business area(s):NGO

Employment Status

  • FullTime
Workplace
  • Work at office
Additional Requirements
  • Age 28 to 40 years
  • Both males and females are allowed to apply

Skills

  • Familiarity with workflow automation and user permission settings.
  • Knowledge of data security and compliance standards
  • Experience with specific software platforms used in the organization (e.g., Zoho Suite, ClickUp, Mailchimp, Google Workspace, Microsoft 365, Google Analytics 4, Google Ad Manager, Meta Ads Manager, AWS, Canva;
  • Certification in software administration or IT systems.

Experience:

  • Proven experience managing enterprise-level software systems.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication skills to liaise with both technical and non-technical stakeholders.

Job Location

  • Dhaka

Salary

  • Tk. 50000 - 60000 (Monthly)

Compensation & Other Benefits

  • T/A, Provident fund, Weekly 2 holidays
  • Salary Review: Yearly
  • Festival Bonus: 2(Yearly)
Application Information:

 

Application Deadline: January 22, 2025