Vacancy: N/A

Job Context

Irving Aviation Ltd. has been recently awarded GSA of a major international airline that operates to over 200 destinations worldwide. We are seeking dynamic and experienced individuals to join our General Sales Agent (GSA) team in Dhaka, Bangladesh.

Job Responsibilities

• Assisting customers with ticketing, reservations, and inquiries.
• Make new reservations and changes to existing reservations, quoting the correct fares and rules of carriage Issuance and re-issuance of tickets.
• Handling and resolving customer complaints.
• Navigating customers through the website to find information or complete a transaction amend online bookings.
• Ensuring excellent customer service and satisfactions.
• Make outbound calls to customers to provide information as and when it is required.
• Coordinate with airlines, hotels, and other travel partners to secure reservations and resolve customer issues.
• Stay informed about industry trends, travel regulations, and company policies to provide the most current information to customers.

Workplace

• Work at office

Educational Requirements

• Bachelor of Business Administration or Similar

Additional Requirements

• Age Min 25 years

Job Location: Dhaka

Compensation & Other Benefits

• Mobile bill
• Lunch Facilities: Partial Subsidize
• Festival Bonus: 2

Experience Requirements

• Min 3 year(s)
• Travel sky will be more appreciated with work experience
• The applicants should have experience in the following business area(s): Airline, Travel  Agency, Multinational Companies.
• Experience in airlines operating flight to Chinese destination will be given preference.