Career Opportunity with International Rescue Committee
Senior Operations Officer

 
Country: Bangladesh
Job Title: Senior Operations Officer
Department: Operations
Contract length: One Year (with possibility of extension subject to funding, program needs and performance of incumbent)
Work Location: IRC-Bangladesh, Ukhiya Office
Reporting to: Field Coordinator
Expected Start Date: At Earliest
Remuneration Package: Competitive Base Pay with Fringe Benefits (As per IRC National Pay Scale in Bangladesh)
Program Brief

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Since 2017, IRC has supported Rohingya Refugees and Bangladeshi nationalities communities in Cox's Bazar, Khulna, Barisal, and Chittagong with integrated services. The organization also addresses climate change impacts by building resilience and promoting economic recovery, education, and protection.
Purpose

The Senior Operation Officer is responsible for the Operational needs for the Ukhia Office and overall IRC operations in Rohingya camps and host community under the direct supervision of   Field Coordinator. This position will be in charge for all operation activities e.g.  Administrative task, contact management, security management, liaison with concerned government authorities, and implementation of facility audit action points in Ukhia and Teknaf and Rohingya camps and to facilitate IRC’s access to operate.

Major Responsibilities

Administration:

  • Manage all admin support staffs, outsource service provider staffs (cleaner, security guards and any casual volunteer/ labor)
  • Manage any kind office administration tasks with proper coordination with relevant team and departments
  • Ensure the maintenance of generators in the office and the health facilities and make sure the supply of fuel constantly to those generators in the center.
  • Ensure the distribution of the supplies in the camps and the facilities are done as per the distribution plan from the programs, and maintain close coordination with the program team.
  • Support in attending Coordination Meetings in the absence of the Field Coordinator and give updates on the meetings accordingly.
  • Support in the searching of the land and land negotiations, premises when required in Ukhia
  • Support in the maintenance of the office and the utilities in the office and make sure water system, electricity and AC are fixed in case of problem.
  • Responsible for tracking and recording all the assets and properties in Ukhia field office and document all the assets and their current locations.
  • Responsible for facility audit with the support of the Security Officer and the program team.
  • Ensure the Operation Officer and Office Assistants does the job according to the terms of references.
  • Responsible for working on the office improvement plans for Ukhia office and make sure the office space meets the minimum standards.
  • Support in the fleet management, in case the Fleet Manager is away and support in the general maintenance of the fleets

Staff Supervision and Development:

  • Provide encouraging mentorship and supervision to direct reports. Provide appropriate and timely feedback to staff regarding their performance, including timely implementation of the regular check in, annual staff performance management system in operations department
  • Promote an open, diverse and participatory work environment
  • Lead with dedication, integrity, service and accountability to the “IRC Way” – Global Standards for Professional Conduct
  • Directly manage cleaners, cooks, Operation Officer and Office Assistant

Field Management Support:

  • Assist Field Coordinator to maintain Ukhia field office control and efficiency.
  • Support the Fleet Manager in fleet Management in Ukhia and Teknaf.

Government compliance and Liaison/Representation and Coordination:

  • Assist the Field Coordinator and Liaison Manager in establishing, developing, and sustaining a strong relationship with government counterparts to ensure timely approvals for IRC’s access to operate in both Rohingya camps and host community that enables smooth program delivery which is also aligned with GoB rules and regulations for INGOs in Bangladesh

Staff Safety and Security:

  • Implement the facility audit action points of all IRC facility on regular interval and take necessary action considering staff safety, security and well-being
Requirements

Experience (Including sector/industry):

  • Minimum 4 years of experience in Logistic/Operation
  • Experience of working with UN Agencies or Non-Governmental organizations

Competencies: Knowledge, Skills & Ability (5 to 8 not more than that):

  • Very good skills in MS Word, Excel, Outlook, Power point
  • Excellent interpersonal and team skills
  • Dedications to humanitarian principles and values

Language Preference:

  • Strong communication skills in both written and spoken English
  • Familiarity with Chitagonian language is preferable
Specific Educational Qualification
  • Bachelor’s/ Master’s degree in Supply Chain/ Logistics/ Management/ Engineering

How to Apply: https://rescue.csod.com/ux/ats/careersite/1/home/requisition/57862?c=rescue

Application Deadline: April 25, 2025

Standard of Professional Conduct:
The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.