Career Opportunity with International Rescue Committee
Senior Pipeline and Data Integrity Manager

 
Country: Bangladesh
Job Title: Senior Pipeline and Data Integrity Manager
Department: Assisted Passage Program (APP)
Contract length: 31st July 2025 (with possibility of extension subject to funding, program needs and performance of incumbent)
Work Location: IRC-Bangladesh, Cox’s Bazar Office/Ukhiya Office
Reporting to: Senior Program Coordinator
Expected Start Date: At Earliest
Remuneration Package: Competitive Base Pay with Fringe Benefits (As per IRC National Pay Scale in Bangladesh)
Program Brief

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions.

Since 2017, IRC has supported Rohingya Refugees and Bangladeshi nationalities communities in Cox's Bazar, Khulna, Barisal, and Chittagong with integrated services. The organization also addresses climate change impacts by building resilience and promoting economic recovery, education, and protection.
Purpose

The Senior Pipeline and Data Integrity Manager plays a critical role in overseeing data accuracy, pipeline monitoring, and reporting for the Assisted Passage Program (APP). This position ensures that case processing and data integrity align with IRC, TOLL and the Australian Department of Home Affairs (DoHA) policies while leading efforts in quality control, reporting, and process improvements. The role requires close collaboration with internal leadership, TOLL, DoHA, UNHCR, and other key stakeholders to ensure smooth and efficient refugee case processing.

Major Responsibilities

Pipeline Monitoring & Data Integrity:

  • Monitor case processing workflows and data usage practices, identifying inefficiencies and recommending process improvements.
  • Perform quality checks on applicant cases to ensure proper functionality use, providing feedback and recommendations to Senior Management.
  • Lead data clean-up efforts, including ad hoc clean-ups in response to policy updates and system feature enhancements.
  • Oversee and implement quality control measures for pre- and post-visa grant processing.
  • Maintain up-to-date knowledge of DoHA, TOLL, and IRC policies and ensure their proper application within APP.

Reporting & Analysis:

  • Oversee the development, maintenance, and distribution of APP quality control reports.
  • Lead reports management for internal and external partners, including UNHCR, IOM, TOLL, the Australian Department of Home Affairs (DoHA), and resettlement agencies.
  • Run daily, weekly, and monthly reports to support APP departments and leadership.

Training & Communication:

  • Serve as the primary liaison to address pipeline monitoring concerns and provide feedback.
  • Lead communication efforts with partners to ensure seamless refugee application processing.
  • Develop and deliver training for APP staff on data entry, filters, reports, and quality control practices.
  • Provide feedback to management on data trends and areas for process improvement.
  • Leadership & Team Management:
  • Coordinate with APP managers on unit-specific training and quality control needs.
  • Ensure professional and clear communication across internal teams and external partners, including IOM, DoHA, UNHCR, and IRC.
Requirements
  • At least seven years of experience, including five years in data management, pipeline monitoring, or reporting within a humanitarian, refugee, or resettlement context.
  • Minimum one year of experience in project management, including managing reports and workload distribution.
  • Experience in Resettlement processing and/or other durable solution areas preferred.
  • Experience with CommCare is an advantage.
  • Strong data management and analysis skills – meticulous, accurate, and focused on quality control.
  • Excellent problem-solving and analytical abilities.
  • Ability to work under pressure and manage multiple priorities with tight deadlines.
  • Effective communicator with strong interpersonal skills for coordinating with internal and external partners.
  • Proactive and solution oriented, able to work independently and lead process improvements.
  • Experience with training and mentoring staff on data management and reporting tools.
  • Demonstrated ability to adapt to changing policies and procedures in a fast-paced, multicultural environment.
  • Fluent in English (written and spoken).
  • Working knowledge of a refugee language is a plus.
  • Proficiency in database management, Microsoft Word, Excel, Access, PowerPoint, and Outlook required.
Specific Educational Qualification
  • Bachelor’s degree in a relevant field required.
  • Master’s degree preferred.
Professional Degree/ Certification
  • N/A

How to Apply: https://careers.rescue.org/us/en/job/req57595/Senior-Pipeline-and-Data-Integrity-Manager 

Application Deadline: April 2, 2025

Standard of Professional Conduct:
The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.