Country: Bangladesh
Job Title: Clinical Supervisor
Department: Health - PHCC
Contract length: 31st August 2025(with possibility of extension subject to funding, program needs and performance of incumbent)

Work Location: Nayapara/Kutupalong Registered Camp (Ukhiya/Teknaf).
Reporting to: Senior Health Manager
Expected Start Date: At Earliest
Remuneration Package: Competitive Base Pay with Fringe Benefits (As per IRC National Pay Scale in Bangladesh)

Major Responsibilities

Clinical supervision and technical support:

• Helps to ensure that a medical facility and its staff maintain a high level of ethical and professional standards.
• Works to improve the delivery of high-quality healthcare service to meet the national and WHO standard.
• Counsels and trains newly hired clinical staff and supports clinical staff in the effort to serve patients adequately.
• Conduct job mentoring for clinical work to obtain/ refresh clinical skills to improve the chances of career advancement and to enhance the quality of services offer in facilities.
• Ensure the availability of essential drugs and medical supplies at the facility as per the approved tracer drug list.
• Review laboratory reports and advice for additional investigations or referrals as may be
  required depending on the clinical condition.
• Together with the Supply Chain, develop a list of drug and medical/logistics supplies for procurement based on the approved essential drug list/Procurement plan. Coordinating with Country Pharmacist to update the Essential Drug list from Global Essential Drug List and prepare waiver form for inclusion if needed.
• Ensure that national protocols and guidelines are available in all facilities and that clinical staff are adhering to those protocols and guidelines in their day-to-day work.
• Lead the effort of linking service to the community by effectively learning and promoting health programs for the community.
• Lead the recruitment, hiring and training of clinical staff.
• Evaluates the job performance of clinical personnel.
• Regularly assesses the facility to recommend modifications or changes in processes to ensure services are friendly, available, and acceptable to clients.
• Ensures that all clinical staff are accurately notating patients’ electronic health records.
• Strictly follow up the medical and operational supply chain system, stock recording, timely ordering for the supplies and accountability in relation to the warehouse and use of supplies including medicines and medical items.
• Promote the culture of learning and documentation so that lessons learned, and good practices are documented and shared for institutional memory and learning. Ensure that field experiences are documented and used to advocate on behalf of the communities.
• Works closely with other IRC programs present in the same location, such as women’s protection and empowerment, child protection, protection rule of laws, and education ensuring integrated program to the extent possible.
• Promote the quality of IRC's primary healthcare facilities by ensuring quality standards are met, and mechanisms for quality assurance mechanisms checks are in place. Regularly reports on the status of quality for the health facility.

Staff supervision and development:

• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Direct supervision of Medical Doctors, Lab Supervisor, Community Outreach Officer, Facility Support Senior Officer, and IPC officer of PHCC.
• Ensure job capacity-building opportunities for staff on technical skills.
• Build the capacity of medical doctors through coaching and monitoring.

Management and Reporting:

• Raises Purchase and Payment requests for Health Program and Support team specified by Donors/Grants.
• Ensure that staff is capturing data correctly and reporting accurate data in a timely manner.
• Contribute to preparing internal and external reports (such as narrative reports from field visits, Donor Report, Weekly report for field office, DHIS data reports) within agreed deadlines using IRC and donor formats, as required.
• Contribute to the development and maintenance of effective and efficient oversight, support, quality control and reporting systems and processes.
• Overseeing the collection and timely reporting of program data and indicators for primary healthcare programs in line with IRC’s guidelines and according to internal and donor requirements, ensuring timely collection and entry of program data.
• In coordination with the Senior Health Manager, activity development and maintain an effective working relationship with key stakeholders, government actors, UN Agencies, International and Local NGOs, and other relevant actors at Sector and the field level.

Other Duties:

• Consistently and proactively monitor all assessments of the safety and security of field teams, promptly reporting concerns or incidents to supervisor/IRC management and liaising with other external parties as required to maintain/enhance the security environment.
• Other duties as assigned by the supervisor to enable and develop IRC Program.

Requirements