Career Opportunity with Resettlement Support Center (RSC)
Senior Cultural Orientation Trainer


Country: Bangladesh
Job Title: Senior Cultural Orientation Trainer
Department: Cultural Orientation/RSC Asia
Contract length: Till 30th September 2024 (with possibility of extension subject to funding, program needs and performance of incumbent)

Work Location: RSC-Asia, Cox’s Bazar/Ukhiya Office, Bangladesh.
Reporting to: Senior Cultural Orientation Manager
Expected Start Date: At Earliest
Remuneration Package: Competitive Base Pay with Fringe Benefits (As per IRC National Pay Scale in Bangladesh)

Program Brief

Founded in 1933, International Rescue Committee (IRC) is one of the world’s leading agencies working in post-conflict and development contexts, supporting communities in over 40 fragile, failed and developing states. In this capacity, we work to restore safety, dignity and hope to millions who are uprooted, struggling to endure and wishing to advance on a path of development.

The Resettlement Support Center Asia (RSC Asia), funded by the US State Department Bureau of Population, Refugees, and Migration (PRM), assists persons throughout Asia seeking permanent resettlement in the United States. Responsible for a portfolio of 37 countries, RSC Asia: prepares refugee applications for the United States Refugee Admissions Program (USRAP) using START (a State Department–managed data system that supports the arrival and resettlement of refugees through technology); provides information to resettlement agencies about arriving refugees and offers cultural orientation training to refugees bound for the United States.

 

Purpose

As part of US Refugee Resettlement processing, Cultural Orientation (CO) is an essential phase where refugees are given an orientation (between one and five days) to assist them in their adjustment and integration into life in the U.S. Some areas covered during these classes include education, housing, US law, healthcare services, employment and money management, and US laws. Each training session is tailored to a specific refugee population and its demographics. The Senior trainer is responsible for delivering classes and carrying out any administrative and support activities required by the orientation program. See: https://coresourceexchange.org/about-cultural-orientation/ for more information about CO.

The Senior Cultural Orientation (CO) Trainer is responsible for conducting cultural orientation class in accordance with USRAP guidelines and the curriculum developed by RSC and is able to provide training for a variety of wide range of participant groups including unaccompanied minors, sensitive cases, family classes, etc. The Senior CO Trainer is also responsible for hiring, training and supervising refugee support staff. Furthermore, the Senior CO Trainer is responsible for assisting in the development and maintenance of CO curriculum and materials. The Senior CO Trainer collaborates with partner agencies, NGOs, and refugee support staff on the ground as appropriate.  The Senior CO Trainer works closely with the other Trainers and Senior CO Trainers based in Bangladesh and reports to the Senior Cultural Orientation Manager. This position requires domestic travel.
Major Responsibilities
  • Conduct CO training sessions for groups of 25-30 refugees, including classes for adults, children, youth, unaccompanied refugee minors, and families.
  • Conduct CO training sessions in other RSC Asia locations, including remote sessions.
  • Maintain accurate attendance records.
  • Supervise, monitor, and train refugee support staff who help with interpretation, childcare, cleaning and other services as required.
  • Ensure regular and on-going contact with CO camp-based sites including conducting periodic meetings.
  • Ensure upkeep and functionality of CO sites in close coordination with CO Manager, Program Support Coordinator and Senior Site Maintenance Officer. 
  • Assist with development and implementation of the CO training schedule and call list when needed.
  • Assist with logistical arrangements and the upkeep of CO facilities when necessary.
  • Assist with the development and design of the CO curriculum including suggestions for updates and improvements.
  • Participate in Information Campaign activities outside of the CO classroom as needed.
  • Maintain close contact with the CO Manager.
  • Communicate and work effectively and cooperatively with partner agencies including the UNHCR, IOM, NGOs, and refugee support staff as appropriate and in conjunction with the CO Manager.
  • Assist with the accurate maintenance of START database records including CO scheduling and post-CO data entry, as needed.
  • Maintain a current understanding of the US Refugee Admissions Program and resettlement issues related to CO.
  • Perform other duties as assigned.
Requirements
  • At least  3(three) years of relevant professional experience including database management and record keeping required.
  • Experience teaching/training adults preferably in a refugee context.
  • Experience teaching/training children/youth is a plus.
  • Experience supervising staff, conducting observations, and developing curriculum desirable.
  • Experience in refugee resettlement processing including START preferred.
  • Willingness and ability to travel and/or relocate to processing sites to meet the program’s needs.
  • Excellent interpersonal skills, ability to work effectively with colleagues and partners in a cross-cultural, multi-disciplinary environment.
  • Solid organizational skills with the ability to juggle multiple tasks, work independently, set priorities, effectively manage time and staff, and meet deadlines.
  • Excellent spoken and written English.
  • Knowledge of Rohingya is desirable.
  • Flexibility and the ability to work well under pressure in a fast-paced team environment.
  • Proficiency in database management, Microsoft Office programs, and e-mail.
Specific Educational Qualification
  • Bachelor’s degree required in relevant field
Certification
  • N/A

How to Apply:

Application Deadline: October 14, 2023

Standard of Professional Conduct:
IRC and IRC employees are required to abide by the values and principles outlined in the IRC Way – Code of Conduct which are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality & Equal Opportunity General Statement:
We are committed to narrowing the gender gap in leadership positions. We offer generous benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. We welcome and strongly encourage qualified female professionals to apply.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Are you ready to join the most dynamic team?