TERMS OF REFERENCE

1. Nature of the consultancy: Provide content/data management services for the MHPSS Historical Memory Centre (HMC).

Objective: Under the overall supervision of the Deputy Chief of Mission for Bangladesh in Cox’s Bazar, and the guidance of the HMC Creative Director/Curator, MHPSS project officer, Migration Health Programme Manager and direct supervision of the Emergency Health Programme Coordinator, the successful candidate/company will be responsible for providing content management services to develop a database application alongside an online portal for the Historical Memory Centre. The database should be produced with the objective of promoting historical memory reconstruction for the Rohingya community. 

2. IOM Project to which the Consultancy is contributing: Strengthening Protection and Psychosocial Assistance for Vulnerable Individuals in Cox’s Bazar

3. Tasks to be performed under this contract:

  • To provide or develop a web-based application customised for the archival of the content collected for the Historical Memory Centre
  • The content management application should be designed as a repository of data such text, images, sound recordings and videos
  • The database system should have a user-friendly interface, where designated users can create, manage and classify data entries from a desktop computers and mobile devices
  • The individual/company should work with the HMC Creative Director and relevant MHPSS staff to gather the specifications to enable the design and customisation of the application and interface
  • The database system should be linked to an online portal (website) where the general public can search and view some of the public content from the database
  • The application and online portal should be produced to be operated in English language, but consider most Rohingya people speak Burmese as first language
  • The online portal should be simple, functional, user friendly, and present the contents in a platform promoting historical memory reconstruction for the Rohingya community 
  • The overall system and content should be stored in a secure server following IOM web standard protocols
  • Adequate training for the database and online portal should be provided to the designated staff from the MHPSS Historical Memory Centre team
  • A maintenance and assistance contract should be provided for the next 4 years

 4. Tangible and measurable output of the work assignment:

  • To produce a database and an online portal with the objective to archive and promote the historical memory reconstruction for the Rohingya community. 

5. Realistic delivery dates and details as to how the work must be delivered:

  • 15 days to liaise with relevant MHPSS staff to analyse data specifications
  • 60 days month to design/customise the application and online portal
  • 15 days month to finalise adjustments and provide training to designated staff

 6. Performance indicators for evaluation of results (value of services) rendered in relation to their cost:

  • Working with relevant MHPSS staff to gather data specifications/classifications
  • Designing and setting up the database
  • Designing and setting up the online portal
  • Training the relevant staff to operate the application
  • Provide technical support and online secure storage for the application/data

7.  Submission Package and Method of Applying:

Each Submission should include the following:

  • Technical proposal: Including methodology, work plan, details of organization/consultants including experience and expertise. Cleary indicate the profile of the Lead Consultant and the team that will work on the assignment.
  • Financial proposal: an all-inclusive proposal with a breakdown of all costs considering the following:
    • Proposal must include professional fees and all related fees
    • Any VAT/TAX incurred from this assignment must be deducted at source as per government rule and policy.
  • Sample Reports: Two recent sample of Evaluation or Review reports, of related work concluded during the past 2-3 years. 

8. Examples of similar data management sites

Interested Consulting Firms are invited to submit proposal stated below by 27 June 2019, through e-mail to: cxbprocurement@iom.int mentioning the DP/CXB-1041/2019/014- Provide content/data management services for the MHPSS Historical Memory Centre (HMC) in subject line.
Please keep the attachment size maximum 9 MB.

For any queries please write to: Abu Zafar Md. Riaz Uddin, Project Assistant, zruddin@iom.int