Team Lead (Night Shift)
   

Vacancy: Not specific

Job Context

  • Night Shift (7 PM to 4 AM)

Job Responsibilities

  • Managing and coordinating the Client Management team's daily operations, ensuring they work cohesively to meet their objectives.
  • Providing training and development opportunities to team members to enhance their skills and knowledge in customer relationship management, sales techniques, and product knowledge.
  • Assessing team members' performance through performance reviews, goal setting, and constructive feedback, identifying areas for improvement.
  • Collaborating with the team to develop strategies for maintaining and expanding key customer relationships, including identifying new business opportunities and staying updated on industry trends.
  • Assisting team members in building and maintaining strong professional relationships with key clients, providing support in resolving complex issues and ensuring client satisfaction.
  • Reviewing and analyzing data-driven strategies and metrics to assess the team's progress in meeting key account objectives, providing insights and recommendations for improvement.
  • Assisting in addressing clients' complaints and resolving issues that may arise, helping to maintain trust and a positive client experience.
  • Allocating resources is also a responsibility, involving the efficient allocation of budget, time, and tasks to ensure the team meets its goals.

Employment Status: Full-time

Educational Requirements

  • Bachelor degree in any discipline
  • Candidates from business backgrounds are preferred.
  • Skills Required: Advanced Knowledge in Excel, Quantitative data analysis

Experience Requirements

  • 2 to 4 year(s)
  • The applicants should have experience in the following area(s):
    • Business Development, Client Management, Very Good English Communication Skills

Additional Requirements

  • Age 24 to 30 years
  • Only males are allowed to apply.
  • Candidates having prior experience in Business Development or Client Management will be preferred.
  • Must be fluent in English speaking and writing.
  • Must have experience in using MS Word, Excel, PowerPoint, Google Workspace etc.

Job Location: Dhaka

Salary

  • Tk. 40000 - 50000 (Monthly)

Compensation & other benefits

  • Weekly 2 holidays
  • Salary Review: Yearly
  • Festival Bonus: 2 (Yearly)

Apply Procedure

Please visit the following link to fill up the form and submit your application.

https://shorturl.at/kwD01

Application Deadline: December 8, 2023