|
|
Team Lead (Night Shift) |
|
|
Job Context
- Night Shift (7 PM to 4 AM)
Job Responsibilities
- Managing and coordinating the Client Management team's daily operations, ensuring they work cohesively to meet their objectives.
- Providing training and development opportunities to team members to enhance their skills and knowledge in customer relationship management, sales techniques, and product knowledge.
- Assessing team members' performance through performance reviews, goal setting, and constructive feedback, identifying areas for improvement.
- Collaborating with the team to develop strategies for maintaining and expanding key customer relationships, including identifying new business opportunities and staying updated on industry trends.
- Assisting team members in building and maintaining strong professional relationships with key clients, providing support in resolving complex issues and ensuring client satisfaction.
- Reviewing and analyzing data-driven strategies and metrics to assess the team's progress in meeting key account objectives, providing insights and recommendations for improvement.
- Assisting in addressing clients' complaints and resolving issues that may arise, helping to maintain trust and a positive client experience.
- Allocating resources is also a responsibility, involving the efficient allocation of budget, time, and tasks to ensure the team meets its goals.
Employment Status: Full-time
Educational Requirements
- Bachelor degree in any discipline
- Candidates from business backgrounds are preferred.
- Skills Required: Advanced Knowledge in Excel, Quantitative data analysis
Experience Requirements
- 2 to 4 year(s)
- The applicants should have experience in the following area(s):
- Business Development, Client Management, Very Good English Communication Skills
Additional Requirements
- Age 24 to 30 years
- Only males are allowed to apply.
- Candidates having prior experience in Business Development or Client Management will be preferred.
- Must be fluent in English speaking and writing.
- Must have experience in using MS Word, Excel, PowerPoint, Google Workspace etc.
Salary
- Tk. 40000 - 50000 (Monthly)
Compensation & other benefits
- Weekly 2 holidays
- Salary Review: Yearly
- Festival Bonus: 2 (Yearly)
|
Apply Procedure
Please visit the following link to fill up the form and submit your application.
https://shorturl.at/kwD01
Application Deadline: December 8, 2023 |
|
|
|