Terms of Reference (ToR) for conducting “Lessons Learnt Workshop” for ACT Team on Rohingya Response

ABOUT ICCO COOPERATION: ICCO Cooperation is an international organization, whose mission is to end poverty and injustice in the global south, in partnership with enterprising people. Our headquarters is based in the Netherlands with 5 regional and multiple country offices in Africa, Asia and Latin America. Also, we have an office in the USA. ICCO has a track record of more than 50 years. We focus on 4 programmatic areas: economic empowerment, food security and sustainable consumption, responsible business and emergency aid. We believe that long-term success can be achieved through programs and investments carried out by enterprising people and organizations. We have put our non-profit and commercial entities under one umbrella to bring stakeholders together, benefiting from the particular strengths of each. In public-private partnerships, ICCO can take up the role of co-financer, co-entrepreneur, co-implementer and lobbyists.  Since 1st January 2021, ICCO Cooperation merged with another Dutch organization, Cordaid, increasing its impact in addressing the global challenge by combining networks, knowledge, and organizational infrastructure.

ABOUT ACT ALLIANCE: ACT Alliance is the largest coalition of Protestant and Orthodox churches and church-related organizations engaged in humanitarian, development and advocacy work in the world, consisting of more than 130 members working together in over 120 countries to create positive and sustainable change in the lives of poor and marginalized people regardless of their religion, politics, gender, sexual orientation, race or nationality in keeping with the highest international codes and standards. The ACT Forum in Bangladesh comprises of CCDB, Christian Aid, HEKS/ EPER, World Renew, Dan Church Aid, Norwegian Church Aid and LWF World Service
ACT Alliance is supported by 30,000 staff from member organizations and mobilizes about $3 billion for its work each year in three targeted areas:

  • humanitarian aid
  • development
  • advocacy

ACT Alliance is deeply rooted in the communities it serves. It has earned the trust and respect of local people long before large international interventions scale up, and remains steadfast in its grassroots commitments for many years after world attention has shifted elsewhere.
This means that every day, ACT Alliance is on the frontlines:

  • addressing systemic poverty
  • supporting survivors of disasters, wars and conflicts
  • training rural communities in sustainable agricultural techniques
  • helping people adapt to environmental change,
  • and influencing governments and other key decision makers to safeguard citizens’ human rights.


ACT Forum is a consortium of various humanitarian and development agencies with ICCO Cooperation as the Coordinator of the Forum in Bangladesh. The ACT agency members are responding to the crisis in Cox’s Bazar focusing on both the Rohingya camp Settlement as well as the host community. Our work collectively focuses on the Rohingya as well as the host communities with two overarching principles viz, self-reliance for the Forcibly Displaced Myanmar Nationals' (FDMN) and Social Cohesion between the host communities and the refugees. Our work with the host communities is addressing issues related to livelihoods, natural resources management, enterprise promotion and social protection.

The purpose of this consultancy is to generate a strategic plan for working with the Rohingya’s and the host community for the next three years and a learning paper/report of lesson learnt and good practices through three days' workshop with developed module.

Scope of work:

The ACT Forum in Bangladesh has been implementing a series of programs through multiple interventions and through various appeals since the last three years. We see this crisis and dynamic in nature and feel the need to be more strategic in future for more effective and efficient response. The ACT forum members responding to the crisis understand and appreciate that there is a lot to learn from each other contributing to strategic future programming.

  • Review and develop a good understanding of the past and existing programs being implemented by ACT Forum members.
  • Design a three-day workshop focused on harvesting key lessons and good practices from the project and planning for the next three years.
  • Come up with creative ideas on tools and methods to be used for harvesting the lessons learnt.
  • Look at various frameworks like OECD, Humanitarian measurement tools and processes.
  • Conduct three days' in house workshop on harvesting the lessons learnt and strategic planning for the next three years (January 2022 to December 2025)
  • The outcome of the three days' workshop should be a shared understanding among the participants on the way forward and a short and concise strategic direction for working with the Rohingyas and the host community for the next three years.


  • Three days lessons learnt module
  • Strategic plans for working with the Rohingya’s and the host community for the next three years
  • Prepare a learning paper/report based on the identified learnings and good practices in the workshop.
  • Expected date of the workshop is around the end of July or beginning of August 2021. The final deliverables are expected to be submitted by the 20th of August 2021


  • Applicant(s) must have a solid and proven track record on similar kinds of assignments
  • Experience of similar work at Cox’s Bazar region will be given preference
  • Excellent facilitation skill and knowledge


Interested consultant(s)/consulting firms must submit the technical and financial proposals.
The proposal should include:

Technical Proposal:

  • CV of the individual or team members
  • Introduction letter including a brief overview of the assignment as understood by the bidder
  • Methodological outline or technical proposal for delivery in detail
  • Proposed workshop contents in the technical proposal.
  • Preliminary detailed itemized work plan – including timeframes for submissions of all deliverables. A smart work plan for possible work that can be performed in the current COVID-19 pandemic environment is also desirable as contingency.
  • Include the reference on similar kind of assignments in the cox bazar context
  • Annexes: if Any documents, such as work samples, or other information, which the consultant feels will assist proposal review team in evaluating the proposal 
  • Formal evidence or proof of registered status of consultancy firm, TIN certificate etc

Financial proposal

  • Detailed itemized budget and price justification including VAT/TAX calculation 

Evaluation Criteria:

  • Background of the organization/individual: 15%
  • Methodological outline: 10 %
  • Understanding of the assignment: 15%
  • Team composition: 15%
  • Prior experience of working on the similar assignment 15%
  • Budget: 30%

Prospective consultants should submit a written proposal (Technical and Financial) through email to Martin Mondol, Head of HR &Admin, ICCO Cooperation, Bangladesh Country Office, House 14, Road 32, Gulshan-1 Dhaka, with subject of the mail “Expression of Interest for Lessons Learnt Workshop for ACT” with duly signed by the authority to: procurement.bd@icco-cooperation.org

P.S. When you apply for this assignment, you will get an auto response confirming the receipt of your application. If you are unable to get an auto-response please communicate with us.
Any queries about the consultancy should be addressed to Silvia Rovelli at S.Rovelli@icco-cooperation.org

Deadline: 30th of June, 2021