Terms of Reference (ToR) for “Capacity Building of The ACT Team on Core Humanitarian Standards, Charter for Change, Code of Conduct and Programming for Complex Emergencies¨, Cox’s Bazar.

ABOUT ICCO COOPERATION: ICCO Cooperation is an international organization, whose mission is to end poverty and injustice in the global south, in partnership with enterprising people. Our headquarters is based in the Netherlands with 5 regional and multiple country offices in Africa, Asia and Latin America. Also, we have an office in the USA. ICCO has a track record of more than 50 years. We focus on 4 programmatic areas: economic empowerment, food security and sustainable consumption, responsible business and emergency aid. We believe that long-term success can be achieved through programs and investments carried out by enterprising people and organizations. We have put our non-profit and commercial entities under one umbrella to bring stakeholders together, benefiting from the particular strengths of each. In public-private partnerships, ICCO can take up the role of co-financer, co-entrepreneur, co-implementer and lobbyists.

PROJECT BACKGROUND: ICCO Cooperation has been implementing a livelihood and social cohesion strengthening project for the host communities of Teknaf Upazila with the financial support of GIZ from December 2019. The objective of this project is to assist the female headed vulnerable households to strengthen their livelihood through training, enterprise development and input support. All these households, in fact, have seen their income and economic opportunities reducing due to the influx of almost 700,000 Rohingya refugees in 2017. The major activities of the project are

  • Provide support on enhance business skill, knowledge, inputs and improve market linkage
  • Youth led micro enterprise promotion in host community
  • Raising awareness and practices of the host community on hygiene and social distancing principles


ACT Forum is a consortium of various humanitarian and development agencies with ICCO Cooperation as the Coordinator of the Forum. The ACT agency members are responding to the crisis in Coxś focusing on both the Rohingyaś as well as the host community. There is a need for capacity building of the team on some of the issues related with humanitarian response such as Core Humanitarian Standards (CHS), Code of Conduct, Localization (Charter for Change) and Programming for Complex Emergencies.

Scope of work:

  • Design a training module focusing on Core Humanitarian Standards (CHS), The Grand Bargain (Localization), The Code of Conduct and Programming for Complex Emergencies. The proposed duration of the training is three days. The training mode needs to be approved by the Head of Humanitarian, ICCO Cooperation.  
  • Conduct the training for the field team including the community mobilizers and junior management team members. The training needs to be conducted in Coxś
  • A short (not more than 10 pages) on the training conducted, methodology followed, feedback from the team, expected change in knowledge and behavior of the team members. The proposed way forward for ACT forum in terms of building the capacity of the team


  • A training module on CHS, Code of Conduct, Localization and Planning for Complex Emergencies
  • Delivery of a three days training (the tentative proposed days are 24th to 26th of November 2020)
  • The training materials including the presentations
  • A short report on the training as mentioned above


This consultancy is expected to be completed within 20 days including weekends after issuing the work order. It is expected the work will start by the first week of November, 2020. The proposed working days needed for the assignment are as follows:

  • Development of training module and reference materials (2 working days)
  • Conduction of training sessions (3 working days)
  • Preparation of the training report (2 days)

Total expected working days: seven


  • Master’s in Social Sciences, disaster management or related field
  • Applicant(s) must have a solid and proven track record on similar kind of assignments
  • Experience of similar work at Cox’s bazar region will be given preference


Interested consultant(s)/consulting firms must submit the technical and financial proposals.
The proposal should include:

Technical Proposal:

  • CV of the individual or team members
  • Introduction letter including a brief overview of the assignment as understood by the bidder
  • Methodological outline or technical proposal for delivery in detail
  • Preliminary detailed itemized work plan – including timeframes for submissions of all deliverables. A smart work plan for possible work that can be performed in the current COVID-19 pandemic environment is also desirable as contingency.

Financial proposal

  • Detailed itemized budget and price justification including VAT/TAX calculation 
  • Annexes: if Any documents, such as work samples, or other information, which the consultant feels will assist proposal review team in evaluating the proposal 
  • Formal evidence or proof of registered status of consultancy firm, TIN certificate etc

Prospective consultants should submit a written proposal (Technical and Financial) through email to Martin Mondol, Head of HR & Admin, ICCO Cooperation, Bangladesh Country Office, House 14, Road 32, Gulshan-1 Dhaka, with duly signed by the authority to: procurement.bd@icco.nl

Any queries about the consultancy should be addressed to Silvia Rovelli at S.Rovelli@icco-cooperation.org

Deadline: 25th October, 2020