Job Vacancy Announcement

HELVETAS is an international organization, operating in around 30 countries in Africa, Asia, Latin America, and Eastern Europe in the domains of water & infrastructure, environment & climate change, rural economy, skill development & education, and governance & peace. In Bangladesh, HELVETAS supports the development of rural livelihoods and local governance through direct support to agriculture and has demonstrated experience in improving access to drinking water as well as reduction of water-induced risks, including flood, erosion, and salinity targeting the extremely poor and disadvantaged. HELVETAS, in partnership with ACTED, is launching an emergency operation to respond to the Rohingya Refugee Crisis and is working in particular on the sector of Site Management and Disaster Risk Reduction in the Camps of the Kutupalong-Balukhali Expansion Site, Cox’s Bazar.  HELVETAS seeks to recruit:

  • Camp Manager
  • Salaries will be 1,15,000-122,000 BDT per month.

Selection criteria

The main criteria used in the selection of Camp Manager are the following:

    • Fluent in English and Bangla (spoken and written) - knowledge of the Chittagong dialect is preferred.
    • Minimum of 3 years working in a similar position- preferably within NGOs
    • Experience in budget development and monitoring of expenses against planned budgets.
    • Previous experience in team management
    • Experience with community mobilization
    • Excellent liaison and communication skills
    • Experience in using MS Office (Excel, Word, PowerPoint) essential
    • Should know humanitarian principles and attitude to work in Refugee Camps
    • Experience in the previous implementation of CfW-based construction projects is an added advantage

Educational Qualification

The candidate must have the following educational degree

  • Master’s Degree in any relevant subject (Preferred Social Science/Public Relation/Political Science).

Key Responsibilities

  1. Camp Coordination and Management
  1. Act as the central focal point for all activities and issues taking place at the camp level.
  2. Establish and maintain effective intra-camp coordination mechanisms and facilitate participation in inter-camp coordination activities.
  3. Identify, analyze and prioritize camp needs to avoid service duplication and gaps in assistance and protection. 
  4. Set up and maintain a camp information management system in line with global CCCM Cluster guidelines including sex-  and age-disaggregated data collection and transparent,  yet appropriate, information sharing with all relevant stakeholders in a manner that upholds the principle of confidentiality. 
  5. Advocate for the legitimate needs and rights of the camp population through liaison with the Camp Administrator, humanitarian service providers, and other actors. 
  6. Liaise between the camp population and humanitarian service providers and other actors.
  7. Ensure appropriate links with national/local authorities, state institutions, civil society and
  1. other relevant stakeholders, including effective coordination and information exchange with them.  
  2. Establish, strengthen and monitor an effective, transparent, and representative camp governance system including coordination of service provision and other defined camp activities. 
  3. Ensure the mobilization and participation of the camp and host populations in the camp governance system with particular emphasis on meaningful inclusion of women, children, the elderly, and persons with specific needs in decision-making processes. 
  4. Monitor and ensure that camp committees act and behave according to agree on Codes of Conduct.
  5. Promote and facilitate accountability towards camp population through setting including set up of complaints and feedback mechanism which promotes accountability. 
  6. Ensure clarification of roles and responsibilities amongst stakeholders in the camp,  for maintenance of camp infrastructure with a  focus on sustainability and community/local government ownership.
  7. Ensure that the displaced are aware of the assistance and services available in the camp and how to access them; distribution points should be accessible and the distribution mechanism should take into consideration groups with specific needs to minimize the chances of violence, abuse, and exploitation.  
  8. Monitor service provision including cross-cutting services such as prevention and response to sexual and gender-based violence (SGBV), health, psychosocial support, and HIV among others in all sectors of the camp according to agreed-upon guidelines, standards, and indicators. 
  9. Support the development of effective referral mechanisms in close collaboration with relevant stakeholders. 
  10. In coordination and collaboration with Camp Administrator mediate and encourage dialogue between different communities/groups inhabiting the camp and the surroundings (host communities), establish camp population self-help and social support networks, and promote peaceful coexistence.  
  11. Assist in the development of a camp closure and phase-out strategy in the first phase of the camp response, with the CCCM Cluster and the relevant partners and ensure it is adapted to a specific camp context. 

2. Administration and Operational Management of Project Implementation

2.1. Finance

    1. Review the BFU(s) and provide accurate forecasts with BOQs
    2. Forecast monthly cash requirements for ACTED’s CCCM activities in the camp and submit them to AC

2.2. Logistics

    1. Contribute to the development of procurement plans
    2. Send accurate and precise order forms promptly
    3. Contribute to quality checks and procurement committees to finalize suppliers’ selection according to the applicable scenario 
    4. Confirm quality of material selection if and when applicable 
    5. Ensure proper management and use of the project assets and stocks
    6. Plan team movements based on available fleet and applicable policies

2.3. Administration/HR

    1. Participate in the recruitment of CCCM staff (development of organigrams, ToRs, elaborating the tests and reviewing them; interviews, etc)
    2. Ensure that CCCM staff understand and can perform their roles and responsibilities 
    3. Follow up-up the work plans and day-to-day activities of the CCCM staff
    4. Manage the CCCM staff in cooperation with Area Coordinators 
    5. Ensure a positive working environment and good team dynamics
    6. Undertake regular appraisals of staff and follow career management
    7. Manage interpersonal conflicts c) Ensure capacity building among staff in CCCM

2.4. Transparency

    1. Ensure project records and documents (Flat files, beneficiary list, donation certificates, attendance sheets, etc) are adequately prepared, compiled, and filed according to ACTED procedures
    2. Ensure staff awareness of, and respect of, ACTED’s code of conduct and FLATS procedures 2.5. Security
    3. Ensure that each member of the CCCM team is aware of security issues, policies, and SOPs and they follow them accordingly
    4. In cooperation with the relevant Security Officer, monitor the local security situation and inform the Country Director or Area Coordinator and Country or Area Security Officer of developments through regular written reports;

3. Quality Control

    • Assess the activities undertaken and ensure efficient use of resources;
    • Ensure lessons learned are documented, shared, and reflected in project planning and decision making
    • Ensure quality control, analysis of added-value and impact, identification and capitalization on best practices and lessons learned and provide relevant feedback for new project development
    • Identify and analyze gaps, ACTED’s added value, synergies, and opportunities in the areas the project(s) is/are implemented and pass relevant information to the N+1

4. Reporting

    1. Draft regular weekly and monthly reports and highlight the camp situation
    2. Report program progress and challenges to the CCCM Coordinator and coordinate effectively with other ACTED sectors operating in the project area.
    3. Draft (internal) narrative reports and contribute to the development of financial reports through regular budgetary follow-up.
    4. Contribute to drafting of (external) project progress reports, ensuring the quality and accuracy of technical information provided

Code of Conduct

The Camp Manager is required to abide by and observe:

  • NGO child protection policy
  • NGO code of conduct
  • NGO anti-terrorism policy
  • NGO Data Protection policy
  • Non-discrimination policy
  • Transparency, integrity, and accountability
  • Goodwill and positive attitude in the accomplishment of his/her tasks
  • Cooperative attitude in interactions with NGO staff and the camp population
  • Promotion of and adherence to Prevention of Sexual Exploitation and Abuse principles and guidelines
  • Confidentiality

Line Management

The Camp Manager will report to and operate under the guidance of the Camp Coordinator.

To apply

Interested and motivated candidates must submit a CV and cover letter to apply for this position by 11 July 2022. Applications can be by e-mail to

Please write at the top of your application “Application for Camp Manager”. Ensure the working phone number is included in the application. Shortlisted candidates will be notified by phone. Please be aware that application material is not returnable.

Female candidates are strongly encouraged to apply