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As a service provider with worldwide operations in the field of international cooperation for sustainable development, Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH works together with its partners to develop effective solutions that offer people better prospects and sustainably improve their living conditions. GIZ is a public-benefit federal enterprise and supports the German Government as well as many public and private sector clients in a wide variety of areas, including economic development and employment, energy and the environment, and peace and security.
GIZ Bangladesh is currently seeking applications for the position of “Intern” from candidates who are attending a course of further study of which the completion of an internship is an integral component or have graduated no more than six months before commencing the internship.
Number of Position: 02
Education Background: LL.B (Hon’s)
Duration: 6 months
Job Location: National Helpline for Government Legal Aid, NLASO, 145 New Baily Road, Dhaka
A. Background
In the current Sixth Five Year Plan (SFYP), Bangladesh propagates ‘access to justice for all’, but in practice, the vast majority of the population has little access to justice. The criminal justice system offers limited legal aid, particularly to vulnerable groups. A fundamental problem for citizens, especially women, children and those in rural communities, is that they are not aware of the rights and services they are entitled to and as a result, they cannot benefit from those opportunities. To overcome this situation National Legal Aid Services Organization (NLASO) has undertaken different awareness raising initiatives including launching a National Helpline for Government Legal Aid-16430. The helpline has opened a new window of hope for the general justice seekers and helping to create better access to the Government provided legal aid.
GIZ Bangladesh is jointly working with NLASO to empower justice seekers through information and media campaign. Both organisation has signed a Memorandum of Understanding (MoU) and develop joint strategy to promote the National Helpline for Government Legal Aid nationwide. In reference to the MoU and requested from NLASO about supporting the National Helpline for Government Legal Aid, GIZ Rule of Law Programme has decided to deploy two interns in the helpdesk.
B. Responsibilities
The position holder is responsible for:
- Provide necessary support to the ‘National Helpline for Government Legal Aid -16430’ implemented by National Legal Aid Services Organisation (NLASO)
- Assisting documentation, report preparation on call centre activities
- Provide necessary support and feedback to ensure smooth operation and provide proactive legal assistance through advice
- Beneficiary feedback/reaction and knowledge management
In this context, the position holder fulfils the following tasks:
C. Tasks
Core scope of tasks
- Maintain the National Helpline for Government Legal Aid -16430 service; give detailed advice on services available, process, take referrals and signpost to other agencies
- Provide detail information by explaining how to obtain government provided legal aid
- Counsel about other dispute resolution mechanism (RJ, mediation by UP members/chairman, ADR, etc.)
- Complete relevant administrative task associated with the service, such as recording information of each call received, maintaining a high standard of concise but accurate information to monitor the service
- Ensure that all callers receive an appropriate level of assessment to ensure they are referred to the right service, with the correct information to facilitate further assessment and service provision
- Update job related knowledge through proactive learning
- Provide any other support assigned by supervisor
D. Required qualifications, competences and experience
Academic Qualifications
Professional experience
Other knowledge, additional competences
- Excellent communication and interpersonal skills
- Excellent command on MS Office especially MS Excel and Bijoy Bangla software
- Willing to work under pressure and in inter-cultural environment
We only accept electronic applications.
If you meet the above requirements, You can apply through the link below.
http://jobs.gizbd.org
Last Date of Application: July 24, 2019
No phone calls please. Only short-listed candidates will be contacted.
All applications will be treated according to the merit and with strict confidentiality
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