Genuity Systems Ltd. is an IT company established in the year 2003. It is aiming at establishing itself as one of the prestigious entities in world market to provide IT and telecom related services. Our services include Contact center solution (gPlex), IP PBX solution, Smart IVR (gPlex), Automatic Speech Recognition (ASR), Smart Business Phone Solution, Advance IT Training and Business Process Outsourcing (BPO).
Genuity Systems is looking for some competent Call center executive (Agent) to support international client. An excellent call center executive must have English speaking skills with standard pronunciation.
| Position | : Call Center Executive (Agent). |
|---|---|
| Organization | : Genuity Systems Ltd. |
| Educational Qualification | : O/A Level, Graduate (If comply English speaking skills) |
| No. of Vacancies | : 5 (Five) |
Job Description/Responsibility:
- To support international clients.
- To handle inbound and outbound calls.
- Contact potential or existing customers to inform them about a product or service using scripts
- Ask questions to understand customer requirements and close sales
- Go the “extra mile” to meet sales quota and facilitate future sales
- To maintain proper documentation and report accordingly.
Experience Requirements:
- Candidates who have experience working in an international Call Center will get priority.
- Should have flexibility on working in different shifts
- Must be fluent in Spoken English with standard pronunciation.
- Candidates from English medium will get high priority.
- Should have excellent communication skill with Customer service etiquette.
- Candidate should have sound knowledge of basic computer programs.
| Job Location | : Bangladesh Office (Dhaka) |
|---|---|
| Salary | : Smart salary for smart candidate. |
| Other Benefits | : As per company policy |
| Application Deadline | : March 10, 2022 |
Applying Instruction :
Interested candidates are invited to send their detailed resume stating the post applying for through email to hrd@genuitysystems.com or to the address below on or before March 10, 2022.
GM, Head of HR & Admin
Genuity Systems Ltd.
Genusys Point
Plot - 08, Road - 4, Block - A
Section - 11, Mirpur
Dhaka- 1216, Bangladesh
Website: Genuity
Systems Ltd.