Employment Type: Full Time Employment

Vacancy: 01

Job Context:

EJogajog is looking for Loyalty and Partnership Manager for its Product and Market organization. In this role you will lead our efforts to create a best-in-class loyalty program that drives customer engagement, advocacy and retention. The right person for this role is a strategically-oriented individual with strong communication skills, a passion for driving customer lifetime value, and can work independently in a fast paced environment. The role will require collaboration across multiple cross-functional teams including Growth and Brand Marketing, Creative/UX, Finance, Data & Analytics, Fulfillment, Digital Product and Partnerships.

Job Responsibilities:

• Lead the strategy, development, and implementation of our loyalty and partnership program
• Own all communication and management surrounding the program
• Overseeing the cross-functional execution of milestones while maintaining timeline
• Support the development of loyalty program initiatives with robust research and analysis around our customer behaviors
• Building the partner network to support the loyalty campaigns across the year
• Drive increased opt-ins by continuously evaluating the program and the benefits that are resonating with our customers and supporting changes with market research and analysis
• Develop a prioritized roadmap of benefits, services and rewards to test through the expansion of the program continuing to build on performance and learnings
• Regularly analyze and report on the program performance and its key financial metrics to provide recommendations for improvement and testing
• Work alongside product and sales to oversee and report on the program P&L, modeling, and forecasting

Educational Requirements:

• Bachelor of Business Administration (BBA), Master of Business Administration (MBA)

Experience Requirements:

• 6 to 10 year(s)
• The applicants should have experience in the following area(s):
• Brand Planning/ Development, Digital Marketing, Market Research, Marketing.
• The applicants should have experience in the following business area(s):
• Automobile, E-commerce, Supply Chain, Transport Service, Transportation

Additional Requirements:

• Age 28 to 38 years
• Both males and females are allowed to apply.
• The applicants should have experience in the following area(s): Loyalty program, Customer Relationship and Life-cycle Management, Business Analysis and Forecasting
• The applicants should have experience in the following business area(s): Mobile Application based services, Telecommunication, Transportation
• Must be flexible- we are disrupting an industry so changes to traditional processes should be expected.
• Must possess strong interpersonal and time management skills.
• Strong internal and external communication skills including verbal, written (both Bangla and English), presentation, and active listening.

Job Location: Dhaka

Salary: Negotiable

Compensation & Other benefits: As per company policy

Application Deadline: 06th July 2019

Read Before Apply

eJogajog Limited is a concern of Galaxy Bangladesh group, focusing on various areas of supply chain including transportation, inventory, logistics etc. eJogajog is launching an online marketplace for commercial transportation through which we are envisioning to transform the supply chain industry in Bangladesh by designing a technology platform where both the customer and service providers will match their needs in real-time basis to ensure higher utilization and efficiency.

*Photograph must be enclosed with the resume.